What are the responsibilities and job description for the Shift Leader position at IN HOUSE COFFEE?
Overview
We are seeking a dedicated and enthusiastic Shift Leader to join our team. In this role, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team of staff members. The ideal candidate will have a strong background in the food industry and possess excellent leadership skills to maintain a positive work environment while adhering to food safety standards.
Duties
- Supervise daily operations and ensure compliance with food safety regulations.
- Train and mentor team members on food preparation, customer service, and cash handling procedures.
- Manage point-of-sale (POS) systems, to process transactions efficiently.
- Maintain inventory levels and assist in ordering supplies as needed.
- Address customer inquiries and resolve any issues promptly to ensure satisfaction.
- Monitor staff performance and provide feedback to promote professional growth.
- Assist in the preparation of food and beverages while maintaining high standards of quality.
Skills
- Strong knowledge of food safety practices and regulations.
- Experience in the food industry, with a focus on customer service excellence.
- Proficient in using POS systems.
- Ability to handle cash accurately and responsibly.
- Skills in food preparation and handling, with an emphasis on quality control.
- Excellent communication skills to effectively interact with customers and team members.
- Proven ability to lead a team, fostering a collaborative and motivated work environment.
Join us as a Shift Leader where you can make an impact while working in a dynamic setting that values teamwork and quality service.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $21 - $25