What are the responsibilities and job description for the Host/Hostess - Asia - Azteca position at In-House Opportunities - Please select a location before applying?
A Host is the first and last impression a guest receives in The Temporary and our outlets. Therefore, it is a critical position.
Essential Job Functions:
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Consistently following established sequence of service to provide the highest level of service to our guests
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Building and establishing a personal clientele through guest interaction, name/face recognition
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Anticipating guests needs and responding appropriately
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Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant
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Name usage whenever possible is key
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Polite communication with guests regarding any delays or changes in their table or reservation
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Sincere farewell with a smile
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Performing all opening and closing duties daily, as assigned per shift
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Maintaining cleanliness of host area and entrances to insure a positive first impression
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Working as a team to insure the highest level of guest satisfaction
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Following all policies and procedures set forth by the company
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Following all health and safety regulations
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Communicating effectively with management and team members alike
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Maintaining the highest level of professionalism with both guests and team members
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Utilizing OpenTable for reservations and walk ins to obtain guest info
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Seating guests in a polite and efficient manner at a reasonable pace for service
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Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving
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Responsible to comply with all managers and direct supervisor requests
EDUCATION and/or EXPERIENCE:
Preferred:
Bi-lingual a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
Hosts must possess a working knowledge of the systems used within our company. In particular the host must be proficient in the following:
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Opening and closing procedures
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Food knowledge
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Beverage knowledge
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OpenTable
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Phone system
Benefits:
- Medical, Dental, & Vision
- Voluntary Life, AD&D, &
- Disability Insurance
- Volunteer Time Off,
- Ventra Program
- 401K Employer Match
- Paid Time Off
- Tuition Reimbursement
Salary Range:
$16.15- $25.20 Tips
Salary : $16 - $25