What are the responsibilities and job description for the Human Resources Generalist - Employee Relations position at In-N-Out?
Come join our family at In-N-Out Burger!
We have an excellent opportunity for a Full-time Human Resources Generalist based in Lancaster, TX! The Human Resources Generalist will report to a Regional Human Resources Manager in the Human Resources department.
This role is based full time in office.
General Responsibilities
- Act as the primary point of contact for HR inquiries, managing a high volume of incoming phone calls. This includes engaging with Store Associates, Store Management, Support Center employees, and, occasionally, the General Public on a diverse range of HR topics.
- Provide a front-line resource for Associate Relations matters, addressing complaints and allegations with professionalism and care.
- Responsible for writing a high volume of supporting documents, including corrective actions, memorandums, physician assessments, etc.
- Schedule and conduct investigation meetings and interviews with current Associates as requested.
- Consistently follow up on all Associate issues and concerns as assigned.
- Communicate Company policies, procedures, and guidelines effectively to all Associates.
- Identify violations of Company policies, procedures, and guidelines swiftly and accurately.
- Assist the HR Business Partner team by creating reports and collecting information to support investigations.
- Support the HR Business Partner team and other department leaders with projects and assignments as required.
Work Schedule Benefits
- Full-time, Hourly, Non-Exempt
- Hourly Pay Range: $28.85 - $33.65
- The above represents the expected hourly range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
- Office Hours in Lancaster, TX: Monday - Friday, 8:00 a.m. -5:00 p.m.
- Department needs may call for occasional overtime
- Excellent Benefits to include Medical, Dental, Vision, Life Insurance, FSAs, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans, and Pet Insurance
Qualifications
- Bachelor’s degree in Human Resources, Business, Communication, or a related field; HR certifications are a plus.
- At least 2 years of experience in Human Resources, with broad exposure to various HR functions.
- 2 years of experience managing employee relations, conducting end-to end investigations, and providing guidance on employment-related matters.
- Strong knowledge of state and federal labor laws and regulations, with demonstrated ability to apply this knowledge effectively across all levels of the organization.
- Proven ability to work independently, exercise sound judgment, and make well-informed decisions.
- Exceptional verbal and written communication skills, including presentation and interpersonal abilities.
- Creative problem-solving skills with excellent organizational and time management capabilities.
- Proficient in MS Office applications, with expertise in Excel, Word, and PowerPoint.
- Bilingual in Spanish is a plus.
ABOUT In-N-Out Burger
In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado and Idaho. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.
In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.
Salary : $29 - $34
