What are the responsibilities and job description for the Medical Receptionist position at In Step Podiatry Surgery Center?
*Overview*
We are seeking a dedicated Medical Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical facility by providing excellent customer service and administrative support.
Front Office Medical Biller and Receptionist
Duties:
- Scheduling and registering patients.
- Answering multi-line phone system and professionally addressing patient calls/concern
- Front desk duties including checking patients in and out.
- Obtaining referrals and pre-authorizations as required for procedures.
- Collecting payments and checking insurance eligibility and benefits verification for treatments, hospitalizations, and procedures.
- Organizing and submitting medical records.
- Setting up patient payment plans and work collection accounts.
- Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
- Assisting medical assistants to room patients as needed.
- Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
- Calling insurance companies regarding any discrepancy in payments if necessary.
- Identifying and billing secondary or tertiary insurances.
- Reviewing accounts for insurance of patient follow-up.
- Researching denied claims.
- Updating billing software with rate changes.
- Updating cash spreadsheets, and running collection reports.
*Qualifications*
- Proficiency in medical administrative support tasks
- Knowledge of ICD-10 coding and Medicare guidelines
- Experience working in a clinic or healthcare setting is preferred
- Strong customer service skills with the ability to communicate effectively with patients and staff
- Familiarity with AthenaHealth or other computerized medical software is a plus
- Bilingual proficiency is advantageous for interacting with diverse patient populations
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Medical Specialty:
- Podiatry
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $21