What are the responsibilities and job description for the Support Staff position at In The Raw?
We are seeking dedicated individuals to join our FOH support team. Multiple positions open. As a support team member, you will play a crucial role in ensuring the smooth operation of our restaurant by assisting in maintaining cleanliness and providing excellent service to our guests. This job includes three positions, host, busser, and expo.
Busser
Duties/Responsibilities:
- Assuring compliance with all sanitation & other safety guidelines
- Monitoring the open dining sections of the restaurant for empty and cleaned tables
- Knowledge of all table numbers and seat positions
- Pre-bussing, clearing, wiping tabletops, chairs & booths, and setting tables according to company policy
- Setting up reservations
- Cleaning and resetting tables
- Taking out trash
Expo
Duties/Responsibilities:
- Works with Expo and Kitchen staff to ensure customers receive correct orders
- Delivers food, beverages, condiments, and other requested items to customers
- Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen
- Communicate with kitchens on fire times to ensure food is served cohesively and in a timely manner
- Collects used plates when delivering meals and ensures customer has proper silverware, linens and any other requests for their meals
- Assists with other restaurant tasks such as cleaning and stocking the expo area and preparing silverware and condiments
- Performs other related duties as assigned
Host
Duties/Responsibilities:
- Welcome guests to the venue.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Escort customers to assigned dining or bar areas.
- Provide menus and announce Server’s name.
- Greet customers upon their departure.
- Coordinate with wait staff about available seating options.
Expo
Required Skills/Abilities:
- Excellent interpersonal and customer service skills
- Experience as a Food Expeditor or similar entry-level role in a restaurant
- Understanding of hygiene and food safety rules
- Availability to work various shifts, including weekends
- Multi-tasking abilities
- Must have current/valid Food handlers permit from Tulsa Health Department
Host
Required Skills/Abilities:
- excellent customer service skills.
- positive attitude.
- telephone etiquette.
- organizational skills.
- people skills.
- teamwork.
- time management.
Busser
Required Skills/Abilities:
- Ability to work in a fast-paced, family friendly & professional environment
- Ability to communicate clearly and professionally with other kitchen & hospitality team members
Education and Experience:
- Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages)
- Previous experience preferred
- Must successfully complete restaurants training course
- Must have current/valid Food Handlers permit from Tulsa Health Department
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $12 - $15