What are the responsibilities and job description for the Hiring for HW Desktop Support in Orange, CT position at INA Solution Inc?
Job Description
Job Description
Job Title : HW Desktop Support
Location : Orange, CT - Onssite
Duration : Long Term Contract
Experience :
- 3 years of user support services
- Experience with IMAC processes (Install, Move, Add, Change)
- Hands-on experience in workplace hardware support, installation, and maintenance
- Background in diagnosing, analyzing, and resolving software / system faults
- Experience training, mentoring, or supervising junior staff members
- Windows OS, automation, antivirus software, and network configurations
- Workplace hardware, peripherals, and mobile device management
- ITSM tools (ServiceNow) and ITIL best practices
- Incident resolution, request management, and ticketing systems
- Test management, troubleshooting, and wiring