What are the responsibilities and job description for the Network Administrator position at Inabia Software & Consulting Inc.?
Responsibilities:
• Provide current design and architecture documents.
• Develop policies for security vulnerability management.
• Monitor performance and faults of LAN/WLAN/WAN devices.
• Plan and implement configuration changes and manage incidents on LAN/WLAN/WAN devices.
• Recommend and implement improvements to network performance, including managing network performance with QoS.
• Coordinate with network service providers or third-party vendors to dispatch field technicians for repairs or replacements of defective devices.
• Manage network traffic and congestion.
• Address WiFi client disconnection issues and identify RADIUS authentication issues.
• Update IOS on access points through WLC.
• Manage problem resolution for repetitive data center faults.
• Execute approved remediation plans in response to intrusions.
• Perform local backups and periodic restoration testing.
• Review the impact of patches on the IT environment and document findings.
• Review asset hardening reports and provide summaries of proposed actions.
• Patch network devices (routers, switches, etc.), including emergency patching.
• Conduct capacity planning and provide suggestions.
• Create and update Standard Operating Procedures (SOPs).
• Develop and maintain Knowledgebase (KB) articles.
• Review and revise network Knowledgebase articles to keep them current.
• Approve the scope, date, and time of vulnerability scans.
• Define, approve, and review the risk rating of intrusion prevention measures, especially for zero-day signatures, and develop remediation plans.
• Manage, administer, and maintain load balancers in the Central Hudson environment.
• Ensure high availability and reliability by monitoring and directing requests only to online servers/applications.
• Efficiently manage the distribution of client requests or network load across multiple servers/applications.
• Add or remove servers/applications to the load balancer configuration as needed.
• Monitor load balancer health.
Qualifications:
• Strong background in incident management, network, and service desk operations.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Proficiency in English, with the ability to read, write, and speak at a novice level.
• Proven track record of improving service desk performance and customer satisfaction.
• Ability to work effectively in a fast-paced, dynamic environment.
• Relevant certifications in incident management, network, or service desk operation
• Provide current design and architecture documents.
• Develop policies for security vulnerability management.
• Monitor performance and faults of LAN/WLAN/WAN devices.
• Plan and implement configuration changes and manage incidents on LAN/WLAN/WAN devices.
• Recommend and implement improvements to network performance, including managing network performance with QoS.
• Coordinate with network service providers or third-party vendors to dispatch field technicians for repairs or replacements of defective devices.
• Manage network traffic and congestion.
• Address WiFi client disconnection issues and identify RADIUS authentication issues.
• Update IOS on access points through WLC.
• Manage problem resolution for repetitive data center faults.
• Execute approved remediation plans in response to intrusions.
• Perform local backups and periodic restoration testing.
• Review the impact of patches on the IT environment and document findings.
• Review asset hardening reports and provide summaries of proposed actions.
• Patch network devices (routers, switches, etc.), including emergency patching.
• Conduct capacity planning and provide suggestions.
• Create and update Standard Operating Procedures (SOPs).
• Develop and maintain Knowledgebase (KB) articles.
• Review and revise network Knowledgebase articles to keep them current.
• Approve the scope, date, and time of vulnerability scans.
• Define, approve, and review the risk rating of intrusion prevention measures, especially for zero-day signatures, and develop remediation plans.
• Manage, administer, and maintain load balancers in the Central Hudson environment.
• Ensure high availability and reliability by monitoring and directing requests only to online servers/applications.
• Efficiently manage the distribution of client requests or network load across multiple servers/applications.
• Add or remove servers/applications to the load balancer configuration as needed.
• Monitor load balancer health.
Qualifications:
• Strong background in incident management, network, and service desk operations.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Proficiency in English, with the ability to read, write, and speak at a novice level.
• Proven track record of improving service desk performance and customer satisfaction.
• Ability to work effectively in a fast-paced, dynamic environment.
• Relevant certifications in incident management, network, or service desk operation
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