What are the responsibilities and job description for the Sr Salesforce Business Systems Analyst (FSC) - Remote position at Incapsulate?
About Incapsulate: Incapsulate is a leading management and technology consulting firm with offices in US, Canada and India. We have experience with all levels of government from federal - to state and local to help drive change and improve services to citizens.
We blend management consulting with technical acumen across a variety of platforms and technologies ranging from mobile and cloud computing, to dashboards and data visualization using cutting edge tools.
We are Salesforce Partners and have deep roots in transformational initiatives and specialize in Salesforce-based solutions to improve service delivery and streamline operations. Our clients include leading cities across North America, members of the Fortune 500, and Federal and state government agencies focused on critical missions such as education and healthcare.
Responsibilities:
- Drive functional and Technical solutions on Salesforce engagements including integrations.
- Work with both onsite and offshore team members to document user requirements and assist in their development.
- Advice customer on the solutions that solve business problems and its successful adoption.
- Develop reusable templates and processes that ensure delivery excellence.
- Facilitate user workshop sessions, engage in conversations with technical and QA teams that ensure systems meet business needs.
- Implement and support Agile practices.
- Ensure developed solutions meet business needs.
Requirements:
- 8 years of experience with Business Analysis and/or CRM systems.
- Should have experience working on Financial Services Cloud (FSC) projects.
- Experience working in business Domains like Insurance, Banking or Financial services.
- Good understanding of Agile Methodologies.
- Excellent knowledge of requirements gathering techniques and ability to run client workshops.
- Demonstrated ability to translate business requirements to solutions and the ability to work with technical teams to deliver these solutions.
- Excellent Interpersonal, listening, oral and written communication skills.
- Excellent analytical skills, as well as accuracy and attention to details.