What are the responsibilities and job description for the IT Support Specialist position at Incedo Inc.?
Must Have Skills
• 7 - 10 years of experience in application support.
• Excellent verbal and written communication skills, as this is a customer-facing role.
• Strong debugging skills at the Linux level.
• Experience with Red Hat OpenShift Container Platform.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced environment and autonomously.
Nice to Have Skills
• Experience with CI/CD pipelines and automation tools.
• Knowledge of IT service management (ITSM) processes.
• Familiarity with HTTP REST APIs, JSON, and log analysis.
• Basic understanding of databases and distributed systems.
