What are the responsibilities and job description for the IT Technician position at Inceed?
Compensation: $30-35/hr
Location: Mesa, Arizona (Onsite)
Position: IT Technician
Inceed has partnered with a great company to help find a skilled IT Technician to join their team!
This is an exciting opportunity to work with a reputable company in Mesa, Arizona, offering a chance to support both in-person and remote desktop hardware/software systems. The position is essential to the team’s operations, and you'll be responsible for providing daily technical support, troubleshooting, imaging, network connectivity, and server hardware support.
Responsibilities:
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Location: Mesa, Arizona (Onsite)
Position: IT Technician
Inceed has partnered with a great company to help find a skilled IT Technician to join their team!
This is an exciting opportunity to work with a reputable company in Mesa, Arizona, offering a chance to support both in-person and remote desktop hardware/software systems. The position is essential to the team’s operations, and you'll be responsible for providing daily technical support, troubleshooting, imaging, network connectivity, and server hardware support.
Responsibilities:
- Provide daily end-user support for desktop hardware and software
- Use ServiceNow to manage and resolve service tickets
- Troubleshoot and resolve hardware and software issues for end users, both onsite and remotely
- Perform server hardware support and network connectivity troubleshooting
- Replace and configure network switch hardware, particularly Cisco and Aruba devices
- 5 years of desktop hardware/software support experience, including networking
- Proficiency in troubleshooting and supporting both Windows and Mac environments
- Experience with ServiceNow for ticketing and issue resolution
- Knowledge of networking principles, particularly around switch hardware (Cisco/Aruba)
- Familiarity with Windows 11
- Experience with Dell hardware
- Cisco and Aruba networking knowledge
- Previous experience with server hardware support
- 3 different medical health insurance plans, dental, and vision insurance
- Voluntary and long-term disability insurance
- Paid time off, 401k, and holiday pay
- Weekly direct deposit or pay card deposit
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $30 - $35
