What are the responsibilities and job description for the AV Service Technician position at incharge electric?

AV Service Technician

Department : AMS

Employment Type : Full Time

Location : Round Rock

Reporting To : Alberto Villarreal

Compensation : $18.00 - $25.00 / hour

Description

About Us :

At In Charge Electric, we're more than just a workplace-we're a community of dedicated professionals committed to excellence and growth. Our team thrives on a supportive, dynamic culture that values both individual contributions and team success. Driven by our core values- Driven to Win, Whatever It Takes, and Details Matter -we pursue excellence in everything we do. Join our AMS (Aftermarket Services) division, where your skills will be valued, your hard work rewarded, and your career has room to grow. With top-tier pay opportunities, performance bonuses, and a clear path for advancement, we're here to help you reach your fullest potential while delivering cutting-edge electrical solutions.

Job Description :

The Audio Video Technician is responsible for installing, maintaining, and repairing audio and video equipment in residential and commercial settings. This includes installing TVs, home theater systems, speakers, and other audio and video equipment. The technician will also troubleshoot and diagnose issues with audio and video equipment, and provide technical support to customers.

Key Responsibilities

Install, maintain, and repair audio and video equipment
Troubleshoot and diagnose issues with audio and video equipment
Have a basic understanding of home networks and home automation systems
Security system installation experience preferred
Provide technical support to customers
Follow safety protocols when working with equipment
Maintain accurate records of work performed

Skills, Knowledge and Expertise

Sales & Communication Skills : A talent for identifying additional service needs and explaining solutions clearly and persuasively to customers; experience with upselling and cross-selling is a plus.

Detail-Oriented : Ability to execute tasks with precision and thoroughness, reflecting our "Details Matter" core value.

Results-Driven : Motivated by goals and targets, with a strong drive to exceed expectations, aligning with the "Driven to Win" value.

Problem Solver with a 'Whatever It Takes' Mentality : Proactive approach to challenges with a willingness to go the extra mile to ensure customer satisfaction and job success.

Experience in audio and video installation and repair

Associates Degree in audio or video technology (preferred)

Benefits

Competitive Pay : Earn a strong hourly wage with opportunities for commissions and bonuses.

Paid Time Off : Enjoy 8 paid holidays and accrue additional PTO for a healthy work-life balance.

Take-Home Vehicle : Company-provided vehicle for work and convenience.

Cutting-Edge Technology : Work with the latest tools and technology in the field.

Professional Development : Access comprehensive training in electrical skills, customer-focused sales, and leadership development to support your career growth.

Comprehensive Benefits : Health, dental, and vision insurance, plus a 401(k) with company match.

Apply Today :

If you're a skilled AV electrician looking for a rewarding role with significant earning potential, we want to hear from you. Join us in providing exceptional electrical solutions with a customer-focused approach

Salary : $18 - $25

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AV Service Technician

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