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Litigation and Complex Claims Specialist

Incline P&C Group
Austin, TX Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/4/2025

About Incline P&C Group

Incline P&C Group is privately owned and operated with an exclusive focus on the program insurance market. Incline has a team of over 90 employees; headquartered in Austin, TX. It is our mission to provide the most effective and proficient environment for our partners by actively managing programs with a diligent focus on underwriting, claims, and enterprise risk.

Litigation and Complex Claims Specialist

Incline P&C Group is now hiring an experienced Litigation and Complex Claims Specialist to join its Claims team in Austin, TX. Incline P&C Group and its subsidiaries are fronting companies with claims handled by managing general agents (MGAs) or third-party claims administrators (TPAs). The ideal candidate will have previous P&C insurance carrier experience and experience working with MGAs and TPAs. This role will report directly to the Vice President of Claims and is a great opportunity for those looking for career growth in a dynamic and innovative organization.

Responsibilities :

  • Review and respond to requests for settlement and reserve authority from MGAs and TPAs.
  • Provide consultation, advice, and direction to MGAs and TPAs on claims issues such as coverage, reserving, responses to settlement demands, etc.
  • Review and modify or approve responses to policy limits demands, denials of coverage, and payments as required by applicable contracts or otherwise requested by MGAs or TPAs.
  • Review and understand reinsurance agreements as they affect claims handling.
  • Assist management and MGA's in resolving complex insurance claims.
  • Assist management and GA's with evaluating high exposure losses.
  • Function as a liaison with reinsurers, internal parties, MGAs, and TPAs on claims related matters.
  • Monitor MGAs and TPAs for compliance with regulatory requirements and with contractual requirements, including but not limited to compliance with applicable reinsurance agreements.
  • Assist in conducting claims audits of MGAs and TPAs, including in-depth and specific targeted audits.

Requirements :

  • Bachelor's degree in business or related field of study.
  • 10 years of claims experience including 5 years of handling litigated and large complex liability losses.
  • 3 years of handling complex trucking / transportation claims.
  • Thorough understanding of insurance-related legal procedures and regulatory compliance.
  • Multi-line claims handling experience with a strong emphasis on commercial auto bodily injury claims handling losses in excess of $1M.
  • Associate in Claims (AIC), Casualty Claims Law Associate (SSLA) or Senior Claims Law Associate (SCLA) or other claims-related designation preferred.
  • Strong working knowledge of Salesforce CRM.
  • Proficient in Microsoft Office Suite applications (Word, Excel, Outlook, SharePoint, etc.)
  • Strong attention to detail and keen analytical skills.
  • Advanced professional written and verbal communication skills.
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