Security Operations Administrator

Job Summary

I2m is looking for a driven Security Operations Administrator to take the lead in securing endpoints and networks for our diverse MSP client base. In this role, you’ll be responsible for configuring, monitoring, and supporting a suite of security tools including DNSFilter, Webroot, Connect Secure, ThreatLocker, and SentinelOne. Your work will directly protect clients’ systems, ensure compliance, and enhance their overall security posture.

This is an ideal opportunity for someone who thrives in a dynamic, fast-paced environment, enjoys solving complex security challenges, and wants to make a tangible impact on cybersecurity outcomes. This is a 99% remote position but periodically requires on site visits or face to face meetings with team members. We kindly ask that only PA residents apply.

General Accountabilities

· Deploy, configure, and maintain advanced security solutions such as DNS filtering, antivirus, SIEM, and EDR platforms (e.g., Webroot, SentinelOne, Blumira).

· Continuously monitor and respond to alerts and incidents across multiple client environments.

· Administer application control and access policies using ThreatLocker.

· Troubleshoot and support vulnerability management and endpoint protection tools, including Connect Secure.

· Stay ahead of threats by proactively applying updates, patches, and security enhancements.

· Partner with help desk and systems teams to implement and enforce security best practices aligned with frameworks like CIS, NIST, and CMMC.

· Create and maintain clear, detailed documentation—including SOPs, manuals, and IT security policies.

· Contribute to the development and refinement of internal security playbooks and response procedures.

· Provide tiered escalation support to IT team members when needed.

· Take on additional security-related tasks as assigned by leadership.

Job Qualifications

• 2 years of experience in cybersecurity, endpoint security, or IT support with a strong security focus; MSP experience is highly desirable.
• Proficient in with EDR, Zerotrust, SIEM, and Vulnerability Management solutions.
• Strong knowledge of network security, endpoint protection, and incident response strategies.
• Familiarity with CIS Controls, NIST frameworks, or CMMC compliance requirements.
• Excellent analytical and troubleshooting skills with a sharp attention to detail.
• Capable of managing and prioritizing tasks independently across multiple client environments.
• Exceptional verbal and written communication skills.
• Relevant certifications such as CompTIA Security , CEH, CISSP, or CISM are preferred.
• Bonus: Experience working in Linux environments.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Compensation Package:

• Holiday pay

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Information security: 2 years (Required)

Work Location: Hybrid remote in Plymouth Meeting, PA 19462

Salary : $55,000 - $65,000