Demo

FRONT DESK ADMINISTRATIVE SPECIALIST

Inclusion Family Counseling Center Inc
MA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Front Desk Administrative Specialist (Bilingual preferred)

The Front Desk Administrative Specialist will greet clients, families, and community members they

enter the office. The Front Desk Administrative Specialist will manage phone calls and fax transmissions.

The Front Desk Administrative Specialist will screen requests for service and will receive and process

requests for service. The Front Desk Administrative Specialist will enter all baseline data into an electronic

health record ensuring accuracy and completeness of the record. The Front Desk Administrative Specialist will collect co-pays and insurance payments. You will work as part of a

multidisciplinary team that includes therapists, psychiatrists, case managers, and peers. The Front Desk

Administrative Specialist will maintain up-to-date waitlists and maintain calls of individuals on the waitlist per

CBHI requirements.

Location :

  • Brockton, MA (Required on site)

Qualifications / Requirements :

  • AA or Bachelor's Degree in Social Work or related field
  • Bilingual preferred (Cape Verdean Creole) (Portuguese, Spanish, Haitian Creole a plus)
  • At least 1 year of prior administrative experience (preferred)
  • knowledge of CBHI (preferred)
  • Ability to keep client and company confidences
  • Excellent communication, customer service, and problem-solving skills, including the ability to
  • maintain composure under stress

  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing
  • deadlines in a fast-paced environment

  • Proficient computer skills including the use of Microsoft Office and Electronic Health Records
  • Benefits :

  • Health, Dental, Vision
  • paid vacation
  • paid holidays
  • 401k retirement plan (after 90 days of employment)
  • Compensation :

  • Salary- range $38k-$41k
  • Schedule :

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Company website :

  • www.inclusionfamily.com
  • Salary : $38,000 - $41,000

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