AI Software Development Engineer

Inclusively is partnering with a major airline to hire a AI Software Development Engineer. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**

ABOUT INCLUSIVELY:

Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).

Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.

What would you do?

• Grow use of AI within customer and employee facing experiences
• Partner with cross functional business and technology teams to understand business landscape and drive AI opportunities.
• Provide technical thought-leadership and direction for AI solutions across a wide range of centralized and distributed environments across the landscape.
• Partner with Architecture, Foundations, and Security teams to pave the way for leverage industrialized design patterns
• Help to define, design and capture data required for measurement of each solution
• Collaborate frequently to share ideas and gain perspective. Communicates critical information in a clear and timely manner. Listens to others. Seeks clarification and confirms shared understanding when communicating.
• Delivering with Quality and Speed
• Collaborate with business and product owners, understanding the product and business domain to engineer solutions that create a competitive advantage
• Work within a team of engineers and cross-divisionally to design and build Artificial Intelligence into technical solutions at scale
• Contribute to the strategy around which frameworks and technologies are leveraged with each solution, and partner with the foundations teams to approve new design patterns
• Look upstream and downstream to see around corners and anticipate future consequences for immediate technical choices
• Document and communicate solutions with effective documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Design, Develop, Monitor, and scale AI components, APIs, and loosely coupled applications and integrate these with highly available channels and systems
• Incorporate security standards, test-driven development, and pipeline deployment automation to achieve robust reliability and scale
• Mentor junior team-mates to define and implement detailed measurement data, error logging/tracking for all products within our domain
• Initiate and lead code reviews and continuous improvement efforts
• Analysis and implementation of Performance/Stability/Reliability initiatives
• Monitors metrics, problems, trends, and costs, in order to determine solutions, required process changes, etc. that will make the function more efficient
• Plan, create, and execute automated test cases and load/performance testing
• Operate with Agile and Cloud Target squads within two-week sprints
• Own and support what you build
• Production issue triage, management, and prevention with a focus on continuous improvement
• Develop an AI first mindset and help democratize AI

What you need to succeed (minimum qualifications)

• 5 years of work experience in Software Engineering
• 3 years of work/educational experience in Artificial Intelligence/Machine Learning
• Experience with Agile Software Development Lifecycles and DevOps/DevSecOps
• Development experience on AWS, AWS Sagemaker required
• Experience with one or more general purpose programming languages including but not limited to: Python, R, Scala, Spark
• Experience with one or more of the following: Natural Language Processing, sentiment analysis, classification, pattern recognition.
• Development experience with AI frameworks such as TensorFlow, Microsoft CNTK, scikit, Keras, Caffe, Gluon, Torch.
• Familiarity with GenAI technology stack, including frameworks for prompt engineering, guardrails for GenAI applications, and LLM fine-tuning
• Experience working with VectorDBs and other data infrastructure required to efficiently support Generative AI training pipelines and production applications
• Experience training and maintaining large language models
• Experience with production-grade development, integration and support
• Experience and familiarity presenting to technical and business audiences
• Position is hybrid in Atlanta
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• A doer by default: You are self-motivated and take pride in building great experiences for users, whether they are employees or customers. You are resourceful in finding the data and tools you need to get the job done and have a bias for action.
• You enjoy working with people and can put yourself in other people's shoes. You're not afraid to ask for help when you need it or help teammates when they need a boost.
• You believe in strong opinions, weakly held-- you're not afraid to change your opinion in the face of new facts and acknowledge what you don't know.
• Are intensely curious about finding a solution to the pain-points of our passengers along the entire travel experience
• Have a sense of ownership in everything you build, and drive for continuous improvement
• Love travel and can deeply empathize with our customers

Benefits:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through perks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare