What are the responsibilities and job description for the Information Technology Support Intern position at Inclusively?
Inclusively is partnering with a electronic design automation to hire a IT Support Intern **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
ABOUT INCLUSIVELY:
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers–accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
Key Program Facts:
- Program Length: 12 weeks
- Location: Sunnyvale, CA
- Working Model: In-office
- Full-Time/Part-Time: Full-time
- Start Date: May 2025
What You’ll Be Doing:
- Assisting with IT functions such as hardware/software inventory management and system rollouts for end users and groups.
- Providing daily technical support for local and remote employees, including troubleshooting desktop systems, operating systems (OS), software, and hardware.
- Installing, configuring, and resolving issues with laptop OS and software.
- Ensuring compliance with Information Security policies and best practices.
- Supporting mobile computing environments (iOS and Android) and collaboration tools.
- Maintaining and troubleshooting conference room equipment to ensure seamless operations.
- Collaborating with other teams across the IT organization to support their projects and initiatives.
- Assisting with computer room and data center operations as needed.
What You’ll Need:
- Fluency in written and spoken English.
- Basic scripting skills (Batch, PowerShell, and/or Shell scripting preferred).
- Proficiency with Windows operating systems; experience with macOS is a plus.
- Familiarity with Microsoft Office Suite, with advanced skills in Excel and SharePoint highly desirable.
- Working knowledge of mobile wireless technologies and operating systems (iOS and Android).
- Strong understanding of PC hardware and troubleshooting techniques.
- Exceptional interpersonal skills to build and maintain effective relationships with internal customers.
Salary: $30.00-$41.00 per hour
- Seniority Level
- Mid-Senior level
- Industry
- Technology, Information and Media
- Employment Type
- Full-time
- Job Functions
- Engineering
- Skills
- Troubleshooting
- Operating Systems
- Resolving Issues
- Interpersonal Skills
- Spoken English
- Computer Repair
- Technical Support
- Laptops
- Help Desk Support
- Wireless Technologies
Salary : $30 - $41
