What are the responsibilities and job description for the Mailroom Coordinator I position at InComm Payments?
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
InComm is a global leader in financial technology innovation. Our Financial Services team located in Columbus, Ga, is focused on activities that range from fraud analysis to consumer disputes and chargebacks. We are in search of a Mailroom Coordinator I who is professional with a strong work ethic, skilled in customer service, back-office support, has a can-do attitude, and is a team player.
Responsibilities
- Sign for incoming registered or certified mail
- Pick up mail from PO Box (under dual control)
- Sort mail by department, location or category (e.g. bills, notices, personal) and scan to appropriate teams
- Stamp and record date of receipt and sender’s name
- Keep records of incoming packages, including their weight, return address and description
- Collect and prepare correspondence to be mailed (e.g. applying appropriate stamps, verifying addresses)
- Correct and reforward misdirected mail
- Arrange for express delivery when needed
- Distribute mail to individuals or departments
- Process print/scan requests along with all other mail room functions
- Process replacements for fraud and dispute cases and manage undeliverable replacements
- Special Handling for specific business partners’ returned mail
- Aide in returned mail automation, correct issues, and work rejects
- Review reporting for CPI and MT&L, create a comparison report against all returned cards and report anamalies
- Process requests for customers requiring a manual statement
- Manage undeliverable checks
- Additional responsibilities as assigned
Qualifications
- 0-2 years experience as a Mail Clerk or Office Clerk
- Experience with mail sorting and postage meter machines is a plus
- Good computer skills
- Well-organized, with sharp attention to detail
- Ability to work under pressure
- Good communication and literacy skills
- High school diploma preferred
- Must have reliable personal transportation and be willing to commute to the local post office
- Must be able to lift and carry 5 to 10 pounds
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
*This position is eligible for the Employee Referral Bonus Program - Tier I
