Manager I, Account Management

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

The Manager, Account Management will lead and drive InComm Payments' Financial Services (Visa, MasterCard and American Express) Gift Card business with Walmart. This individual will spearhead sales and marketing initiatives throughout Walmart Stores and Walmart.com. This role has P&L ownership and be responsible for managing one headcount based at InComm Payments in Bentonville, AR. It is imperative that this individual have a background with demonstrated knowledge of the dynamics of both physical and online retail.  

We're looking for people with the following traits above and beyond the raw skills: 

• Collaborative: We are a team of high performers working together to achieve our common goals. 
• Innovative: We solve problems every day but always look to the future to build, grow and become more efficient.
• Adaptable: We work in a fast-paced, often ambiguous, and ever-changing environment. 
• Passionate: We love what we do and bring positivity and enthusiasm to our jobs daily.

• Act as the lead and subject matter expert on Financial Services Gift products sold at retail and online. 
• Create and deliver a solutions road map including gifting innovation, digital development, and expanding existing categories in partnership with the Walmart buying team. 
• Identify new market opportunities and develop, sell in and execute new sales strategies that address the opportunity. 
• Manage full P&L including sales revenue, marketing development funding, innovation funds etc.  
• Develop annual sales plan in line with the forecast and revenue goals. 
• Collaborate with cross-functional teams across the organization to drive account growth. 
• Implement and manage multiple distribution and selling strategies across customers and channels.
• Create and implement strategies to improve sales and profits, while acting as an expert adviser to Buyers. 
• Responsible for building relationships with Walmart Buyers and their support teams. 
• Deliver monthly management reporting to both Walmart and InComm leadership. 

• Bachelor’s degree or equivalent work experience. 
• Minimum 5 years account management experience in the consumer products industry, preferably supporting Walmart and/or Sam’s Club. 
• Experience with prepaid and gift card products a plus. 
• Utilizes strong verbal and written communication skills; technical, analytical, decision making and problem-solving skills to influence customer contacts. 
• Positive attitude and an ability to work independently as well as collaboratively, self-prioritizing workload in a fast paced, team-oriented work environment. 
• Ability to manage expectations and develop strong working relationships with customers both inside and outside the organization. 
• Proficiency with Microsoft Excel, Power Point, Word, etc. 
• Moderate to Advanced experience with PowerBI a plus.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier III #LI-SO1