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Food and Beverage Manager

Incubator Group Holdings LLC
Waukesha, WI Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Job Description

Job Description

POSITION : Cafe Manager

REPORTS TO : General Manager

JOB DESCRIPTION

The Cafe Manager motivates, instills accountability, and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact our food and beverage business results.

RESPONSIBILITIES

  • Cultivates a team environment that provides exceptional guest service while directing the team and ensuring all staff members perform at a consistently high level.
  • Assist in hiring, retention of staff, coaching, discipline; ensures execution of staff training programs.
  • Works with Operations Manager to develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the guest experience.
  • Leads and influences staff through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximum productivity.
  • Responsible for ordering, inventory, and adjusting par systems based on the business needs.
  • Maintain a safe, clean, and secure environment for all guests and staff in the café including the front of house, back of house, loft, patio, and seating area.
  • Aligns and maintains costs of goods sold in relation to the café menu with their respective builds and portion control.
  • Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies.
  • Creates catering menus and pricing for special events held in the park.
  • Responsible for preventative maintenance plan within the café and works with maintenance team to address issues as they occur.
  • Maintain and updates all food and beverage records as required by the health department and Urban Air operating standards.
  • Other duties as assigned.

QUALIFICATIONS

  • Experience in food and beverage hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, Stadiums, or Restaurants).
  • 1 years’ supervisory or management experience required.
  • Able to pass a thorough background check.
  • CPR / First aid certification is preferred.
  • ServSafe certification is required.
  • Brand Ambassador and Culture Champion!
  • Demonstrated ability in managing high volume food and beverage operations.
  • Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude!
  • Proficient computer skills is a must — Microsoft Office (Excel, Word, PowerPoint).
  • Professional grooming and conduct must be constantly displayed to set an example for staff.
  • Ability to enthusiastically interact with others.
  • Adaptability, flexibility, and general enthusiasm for the business.
  • Strong organizational and communication skills; ability to write and verbally communicate in a clear and concise manner.
  • Willing to learn and adapt to changes or challenges.
  • Ability to establish working relationships with all employees, management, and vendors.
  • Exercises good judgment in decision making.
  • Appreciation of diversity (thought, ethnic, gender, etc.).
  • We work when others play! Must be able and willing to work weekends, evenings, and holidays.
  • ADDITIONAL REQUIREMENTS

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to :

  • Work days, nights, and weekends as required.
  • Work in noisy, fast paced environment with distracting conditions.
  • Move about facility and stand for long periods of time.
  • Ability to read and write.
  • Lift and carry up to 30 pounds.
  • Must have regular and predictable attendance.
  • The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

    Job Type : Full-time

    Pay : $46,000.00 - $55,000.00 per year

    Benefits :

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Shift :

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift
  • Experience :

  • Food and Beverage : 1 year (Preferred)
  • Shift availability :

  • Night Shift (Preferred)
  • Day Shift (Preferred)
  • Overnight Shift (Preferred)
  • Work Location : In person

    Salary : $46,000 - $55,000

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    Job openings at Incubator Group Holdings LLC

    Incubator Group Holdings LLC
    Hired Organization Address Waukesha, WI Full Time
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