What are the responsibilities and job description for the patient services associate position at Independence Health System?
Job Summary
Maintain a welcoming customer service environment in the reception area. Foster respectful and professional interactions with colleagues and internal customers.
Key Responsibilities:
- Respond to telephone calls and messages in a timely, accurate, and courteous manner.
- Communicate effectively with patients and healthcare staff to provide excellent patient access services.
Requirements:
- Ability to work collaboratively as part of a team.
- Strong communication and interpersonal skills.
