patient services associate

Key Responsibilities:

• Maintain a positive and professional atmosphere in the reception area to ensure excellent customer service.
• Interact with colleagues and internal customers in a respectful and courteous manner.
• Respond promptly and accurately to telephone calls and messages, providing courteous and helpful assistance.

Job Summary

This role is ideal for individuals who possess exceptional communication skills and a passion for delivering top-notch patient care. As a key member of our team, you will be responsible for creating a welcoming environment for patients, families, and staff alike.

Key Skills

• Excellent customer service and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong communication and problem-solving skills
• Professionalism and tact when interacting with diverse populations

What We Offer

At Independence Health System, we are committed to fostering a culture of excellence and respect. As a valued member of our team, you can expect a dynamic work environment that promotes growth, development, and teamwork.

Qualifications

• Associate's degree or equivalent experience required
• Previous experience in patient services or a related field preferred