What are the responsibilities and job description for the Dock Supervisor position at INDEPENDENCE SEAPORT MUSEUM?
Description: Dock Supervisors are ambassadors for joy, discovery and safety on the Waterfront at Independence Seaport Museum. Overseeing the Dock Hands, Dock Supervisors are responsible for meeting all waterfront staff expectations, following all waterfront procedures and enforcing all waterfront policies. Dock Supervisors are ultimately responsible for ensuring that proper safety protocol and visitor assistance are provided during waterfront programs. Dock Supervisors most often work shifts during Paddle Penn's Landing, but can also be scheduled for private boat rentals, water clean-ups, environmental educational opportunities, summer camps and other special events.
Reports to: On Water Program Coordinator
Qualifications:
- Previous experience in incident-response or incident- management required
- Previous experience with rowing, paddling, or other on-water activities required
- Previous experience working with the public required
- Previous teaching, supervising or mentoring experience preferred
- Previous experience working on boat docks preferred
- First aid certified required (training provided)
- Small boat certification and lifesaving certification a plus
- Strong communication skills, both verbal and written
- Basic computer skills
- Patience and the ability to remain calm in stressful situations
- Ability to work outdoors during the peak of summer weather and temperatures.
- Ability to lift 50 lbs.
- PA Child Abuse History Clearance and State Criminal Record Check required (Museum paid)
Essential Duties:
- Uphold and model the Dock Staff Expectations.
- Supervise Dock Hands during shifts.
- Follow and ensure compliance with all Waterfront policies, practices and procedures in accordance with training.
- Practice and oversee the practice of proper safety standards during waterfront programming.
- Safely assist customers into and out of boats
- Teach customers to safely operate their vessels
- Properly fit customers with Personal Floatation Devices
- Respond to and document any near misses or incidents that occur during waterfront programming, according to training.
- Communicate regularly with On Water Programming Supervisor about weather and/or safety related concerns.
- Oversee and/or prepare boats for usage and end-of-day storage: pumped out, cleaned, and tied off properly.
- Oversee and/or perform routine maintenance on docks.
- Actively use scheduling software, in accordance with training.
- Assist with dockside related programming and events.
- Welcome visiting ships and other boats on the dock and the landing, and assist with their docking and other needs.
- Ability to fill in for other front line departments as needed
The Independence Seaport Museum is an Equal Opportunity Employer that values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged in our mission. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
To apply:
Apply to this position directly at https://phillyseaport.isolvedhire.com/jobs/ . No phone calls.
Independence Seaport Museum allows visitors to discover Philadelphia's river of history and world of connections. For more information, please visit phillyseaport.org.
We are located on Penn's Landing at 211 S. Columbus Blvd., Philadelphia, PA 19106. The Museum is easily accessible by public transportation and nearby parking and is ADA accessible.
