What are the responsibilities and job description for the Insurance Technology Optimization Specialist position at Independent Insurance Agents of North Carolina - Corporate?
Get to Know us:
Come join our amazing team here at IIANC. We pride ourselves on creating a company culture that allows our staff to succeed. We focus on developing meaningful relationships and team comradery. We celebrate our team with staff appreciation events such as staff kickball games, tickets to the Durham Bulls or UNC football, and so much more. Don't just take our word for how great it is to work here, check out the Business North Carolina official rankings. For the past Four years IIANC was named as one of the Best Employers in NC by Business NC magazine in the medium sized company category!
Technology Consultant
Position Mission: The purpose of this position is to be an essential contributor to IIANC’s mission of advancing member agency technology and fostering strategic partnerships. This position will offer expert consulting, manage key technology partnerships, and develop robust affinity programs. This role involves assisting member agencies in assessing and enhancing their technology strategies, including guidance on the selection and implementation of new Agency Management Systems (AMS).
Position Mission: The purpose of this position is to be an essential contributor to IIANC’s mission of advancing member agency technology and fostering strategic partnerships. This position will offer expert consulting, manage key technology partnerships, and develop robust affinity programs. This role involves assisting member agencies in assessing and enhancing their technology strategies, including guidance on the selection and implementation of new Agency Management Systems (AMS).
Benefits/Perks
- Competitive Pay plus commission
- Health Insurance Coverage
- Matching 401k options and pension
- 35 hour work week and option to compress your week for every other Friday off
- Staff appreciation events: A LOT of them and they are amazing!
- On-site fitness equipment
- Staff tranquility room with massage chair
- Mentor Program
- Casual Dress every day
- Extremely generous PTO
- 100% paid Professional development
- Job stability in a growing industry
Responsibilities:
- Conduct detailed technology assessments for IIANC member agencies to identify areas for improvement and provide tailored recommendations on operational efficiencies and tech upgrades.
- Guide member agencies through AMS evaluations and implementations, helping them choose the best-fit solution and ensuring successful onboarding and integration.
- Develop a toolkit of innovative technology solutions, including AI-driven tools, marketing automation, and voice AI, to enhance member agencies’ customer experiences and operational efficiencies.
- Collaborate with IIANC’s 101 Weston Labs to research and establish partnerships with emerging technology providers, introducing members to cutting-edge solutions.
- Serve as the primary liaison with Catalyit, maintaining a strong relationship and encouraging engagement among member agencies to maximize the platform’s value.
- Regularly produce and distribute technology-focused content, such as articles for newsletters and member communications, to keep agencies informed about industry advancements.
Qualifications:
- Strong background in technology consulting with a focus on the insurance industry.
- Expertise in guiding agencies through AMS evaluations and implementations with a vendor-agnostic approach.
- Familiarity with technology trends, including marketing and process automation, AI, and voice AI.
- Demonstrated project management experience with a history of successful technology rollouts.
- Excellent communication skills and experience producing informative content for a professional audience.
Preferred Qualifications and Education:
- Deep Knowledge in systems such: Applied Epic, Hawksoft, QQ, Vertafore, AMS360
- Bachelor's degree in Computer Science, Business Administration, or a related field
- Hands-on experience with data visualization tools.
- Personal qualities of integrity, initiative, innovation, collaboration, professionalism, and responsiveness.
Flexible work from home options available.
Salary : $60,000 - $90,000
