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Medical Office Coordinator

Independent Living Home Care Agency
Bern, NC Full Time
POSTED ON 2/26/2025 CLOSED ON 3/7/2025

What are the responsibilities and job description for the Medical Office Coordinator position at Independent Living Home Care Agency?

Job Summary:

Has the responsibility and authority for the administrative management of the office in the absence of the Agency Director. Day-to-day activities include: office reception, ordering of office supplies and forms, managing office cleaning, biohazard pickups, and shredding pickups. Managing the postal needs, postage, pickups, mailings, etc. Direct responsibility for management of the answering service contract. The office assistant must have the ablity to answer multiple phone lines. The position requires the ablity to have empathy with patients. The OA will have to assist with staffing the clients daily.

Organizational Relationship: Reports directly to the Agency Director

Risk Of Occupational Exposure To Blood Borne Pathogens: C: No Exposure

Qualifications:

Associate degree (preferred)

High School graduate or proof of post-secondary education if high school transcript is unavailable

At least one year working in the Medical field in an office setting

Computer literate in MS Word and Excel

Organized, meticulous, and gives attention to detail.

Must be able to read, write and maintain simple records in English.

Excellent Telephone skills

Must have a criminal background check.

Responsibilities:

· Office reception functions

· Enters referral information into the system

· Assures phones are answered in a professional and courteous manner.

· Ordering of office supplies and forms.

· Managing the cleaning contract, shredding pickups, etc.

· Manages the postal needs (postage, pickups, mailings).

· Responsible for managing the Answering service contract, handling and processing complaints, and forwarding complaint log to Agency Director/ QA Committee.

· Distributes and receives employee surveys annually.

· Distributes paychecks to officestaff (as applies).

· Telemarketing Agency services.

· Assists in all activities that are required of the Agency Director.

· Is productive and uses time efficiently.

· Follows instructions, is punctual and attendance is acceptable.

· Is self-reliant and plans appropriately.

· Participates in the Agency QA program.

· Other duties as assigned.

Functional Abilities:

Must be able to read 12 point or larger type.

Must be able to lift and stoop effectively to perform the above listed responsibilities.

Must be able to hear adequately with no more than an amplifier on the phone and effectively communicate in English.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift

Work Location: In person

Salary : $15 - $17

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