Administrative Clerk

Position Summary:
 Independent Living Systems, LLC (ILS) is seeking an organized and detail-oriented Administrative Clerk to provide essential clerical and administrative support to the Chief Compliance Officer (CCO) and the entire Compliance Department. This role will be responsible for managing office tasks, maintaining accurate records, and assisting with the smooth operation of compliance-related activities.

Essential Functions:

1. Clerical Support:
   • Perform general clerical duties, including answering emails and phone calls, handling correspondence, and processing complaints and notifications.
   • Organize and maintain filing systems, both physical and electronic, ensuring records are accurate and accessible.
   • Assist in preparing and proofreading documents, reports, and presentations.
2. Scheduling and Calendar Management:
   • Coordinate the CCO’s and department’s schedules, including arranging meetings, appointments, investigative interviews, and conference calls.
   • Reserve meeting rooms, set up equipment, and prepare materials and agenda as needed for departmental meetings.
3. Recordkeeping and Documentation:
   • Maintain compliance department files and online portal systems, ensuring all records are current and properly organized.
   • Track and document employee training attendance and certifications as required by compliance programs.
4. Office Coordination:
   • Order and manage office supplies and service renewals for the Compliance Department.
   • Support the coordination of department activities, such as audits, trainings, and special projects.
   • Assist in managing and distributing department communications and updates.
5. Data Entry and Reporting:
   • Input and update data into compliance systems and databases.
   • Generate and compile routine reports for the CCO and other department leaders.
6. Support for Compliance Initiatives:
   • Provide administrative assistance for compliance-related projects, including organizing materials and tracking progress.
   • Assist in managing confidential information related to complaints, investigations, and compliance audits.
7. Customer Service and Liaison Duties:
   • Act as the first point of contact for the Compliance Department, receiving incident reports, handling inquiries and directing them to the appropriate team members.
   • Coordinate with internal and external stakeholders to facilitate compliance-related activities.
8. Other Duties as Assigned:
   • Support additional administrative tasks and departmental needs as directed by the CCO or Compliance team.

Education and Experience:

• High School Diploma or equivalent required; Associate’s Degree in Business Administration, Office Management, or a related field preferred.
• Minimum of 2 years of experience in an administrative or clerical role, preferably within a healthcare or compliance environment.

Required Skills

• Strong organizational and multitasking skills with keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent written and verbal communication skills.
• Ability to handle sensitive and confidential information with professionalism.
• Strong customer service orientation and ability to work collaboratively with others.