What are the responsibilities and job description for the Clerk, Fulfillment position at Independent Living Systems?
ABOUT US
Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources.
Position Summary
The Fulfillment Clerk is responsible for processing all care management member, provider letters and documents, including printing, inserting, sorting, and mailing, as well as related documentation in eCare. Assists in maintaining office supplies and assisting with other projects as needed.
Essential Functions:
- Accurately processes all member, provider letters and documents as requested by Care Assistants, Community Outreach Coordinators and Care Managers, as well as other ILS-CA staff
- Properly document all mailings in eCare
- Prepares daily mailings and delivers to post office or receptacle, as appropriate
- Prepares shipments of IT equipment and other supplies. Schedules pick-up by and/or facilitates drop-offs at delivery services
- Coordinates the printing and binding of large documents including, but not limited to handbooks, presentations, meeting materials, flyers and training content
- Assists in the preparation of orders for office supplies for approval
- Organize and maintain supplies stored within in the storage cabinet
- Assists with setup and take down for office events
- Assesses facility needs and escalates as needed
- Receives, inventories, and stores office and special event supplies
- Assists with pick-up and processing of incoming mail
- Operate machines that print, copy, collate, fold, and insert for mailing
- Operate machines that affix postage and mailing labels
- Maintain postage supply to ensure adequate availability for required mailings
- Delivering Records requested boxes and files to the appropriate employees
- Performs other duties as required or assigned
Education and Experience
- High school diploma or equivalent
- Minimum one (1) year of experience
Required Skills
- Technological proficiency
- Ethical Conduct
- Strategic-Critical Thinking
- Thoroughness/ Thoughtfulness
- Time Management skills
- Flexibility
EEO STATEMENT
In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of ILS employees and to the security of the company's equipment and facilities. For these reasons, ILS is committed to the elimination of drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
