What are the responsibilities and job description for the Community Outreach Specialist position at Independent Living Systems?
About the Role:
We are seeking a highly motivated Community Outreach Specialist to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. As a Community Outreach Specialist, you will be responsible for developing and implementing outreach strategies to increase awareness and enrollment in Medicaid programs. You will work closely with community organizations, healthcare providers, and government agencies to identify and engage eligible individuals and families. Your efforts will directly impact the health and well-being of our community members.
Minimum Qualifications:
- Bachelor's degree in public health, social work, or related field
- 2 years of experience in community outreach or related field
- Knowledge of Medicaid programs and eligibility requirements
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Relevant experience may substitute for the educational requirement on a year-for-year basis
Preferred Qualifications:
- Master's degree in public health, social work, or related field
- Experience working with diverse populations and communities
- Bilingual in English and Spanish
- Experience with data analysis and reporting
- Health insurance agent licensure
Responsibilities:
- Implement outreach strategies to increase awareness and enrollment in Medicaid programs
- Collaborate with community organizations, healthcare providers, and government agencies to identify and engage eligible individuals and families
- Conduct presentations and educational sessions to inform the community about Medicaid programs and eligibility requirements
- Maintain accurate records of outreach activities and program enrollment
- Provide excellent customer service to plan enrollees and potential enrollees and assist with any questions or concerns
Skills:
As a Community Outreach Specialist, you will utilize your excellent communication and interpersonal skills to engage with community members and healthcare providers. You will also use your knowledge of Medicaid programs and eligibility requirements to educate and inform the community. Additionally, you will use your organizational and data analysis skills to maintain accurate records of outreach activities and program enrollment. Your ability to work independently and as part of a team will be essential in achieving our outreach goals. Finally, your skills will be highly valued in serving our diverse community.
