Tools Administrator

What you will be doing:

As a Tools Administrator, your primary responsibility will be to ensure the stability, integrity, and efficient operation of large-scale image processing and virtual server infrastructure.

Description of Job Duties/Responsibilities:

• Possess strong Linux skills while experience with CentOS and Fedora is desired.
• Experience installing, configuring, and administering common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk, is a plus.
• Responsibilities include operating within specific EMS applications (ex., ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), and others)
• Responsible for assisting with all application patches, IAVAs, installations, upgrades, and integrations
• Coordinates installation of software upgrades and/or service packs.
• Develops and manages the preparation of systems, test criteria, and control for upgrades, service packs, new functionality, enhancements, or error correction.
• Administration of day-to-day IT systems to include system availability, configuration changes, and patching.
• Planning and coordinating configuration and change management procedures and schedules
• Ensuring that backups and replication activities have been accomplished per schedule.  
• Providing support to IT systems, including day-to-day operations, monitoring, and problem systems
• Providing second-level problem identification, diagnosis, and resolution of problems.
• Maintaining and enhancing knowledge articles.

• No prior experience is required
• A Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required.

Clearance Required:   Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.