Policy Analyst - Contingent Contract Award

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Index Analytics is seeking a healthcare policy analyst to support a more comprehensive understanding of federal NSA eligibility requirements and how those requirements relate to surprise bills at the individual case level. The policy analyst will work as a member of a multi-disciplinary team to review legislative files and federal guidance, support the creation of internal resources, review medical and billing documentation, communicate with the client regarding case findings and review, and assist in the resolution of cases.

Index will provide training on the Federal rule, federal process, case types, responsibilities/role, state bifurcation, and relevant government systems to access case materials.

Responsibilities

Using a current understanding of the No Surprises Act to:

• Support formative research and policy analysis to enhance the understanding of federal and state requirements related to surprise billing dispute resolution eligibility.
• Work in partnership with other Analysts, Policy SMEs, and project leadership to develop and maintain awareness of current policies and regulations, and proactively identify downstream impacts and offer solutions.
• Identify gaps in documentation/materials needed and participate in a process for corrective action to ensure expeditious case resolution.
• Contribute recommendations for enhancements to business processes and workflows related to policy and regulatory analysis.
• Contribute recommendations to training materials, job aids, and operational documents.
• Participate in the delivery of training.
• Summarize information and effectively communicate findings in writing and verbally within internal team and to external government and partners.
• Adhere to customer and company standards, processes, and requirements.
  
  
  

Qualifications

• US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust.
• Bachelor’s degree and 4 years of relevant experience
• Degree in Public Policy/Public Administration or Public Health preferred
• 4 years relevant work experience implementing and operating healthcare programs in compliance with Federal regulations strongly preferred.
• Working knowledge of the No Surprises Act preferred
• Working knowledge of healthcare delivery and healthcare claims systems preferred
• Demonstrable ability to interpret and effectively communicate programs and policies
• Demonstrated ability to provide operational guidance based on analysis and comprehension of complex information
• Proven ability to work in a fast-paced environment with short turnaround times and coordinate across teams
• Ability to learn new and complex computer system applications
• Outstanding written and oral communication skills
• Proficiency in Microsoft Office suites including Word, Excel, and PowerPoint
  
  
  

The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (