Demo
Salary Resume Critique Job Openings

Customer Experience Associate - North Vernon

Indiana Fram Insurance
North Vernon, IN Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/3/2025

Responsibilities :

  • Works closely with customers and discusses our discounts.
  • Resolves issues about any of our discounts or programs.
  • Reaches out to customers and sets appointments.
  • Cross-sells to our customers with regards to the Multi-Line discount.
  • Handles incoming calls and answers any questions.
  • Collects payments and makes policy changes.
  • Sets up bill accounts and works on other simple billing requests.
  • Submits claims paperwork that is requested by the claim’s representatives.
  • Provides proof of insurance documents that are requested by clients.
  • May assist with INFB Health Plans.
  • Any additional duties assigned by management.

Requirements for Success :

  • High school diploma or GED equivalent.
  • 3 years of customer service experience, insurance experience preferred.
  • Property & Casualty insurance license required or must be able to obtain this license within a year.
  • Working knowledge of Farm Bureau discounts and programs or ability to learn this information quickly.
  • Ability to communicate with a variety of audiences.
  • Strong time management and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Ability to interact professionally with our internal and external clients.
  • Proficient in using Android and Apple phones.
  • Ability to have patience and understanding in guiding customers through technology.

    • IFBI Perks :

  • An organization that values work / life balance
  • Paid vacation / sick leave
  • 401(k) with match
  • Fulltime with a Monday - Friday schedule
  • Potential for a yearly bonus with a possible payout of up to 20% of the salary
  • Contests and incentives
  • Benefits eligibility within 30 days of employment
  • Negotiable pay based on level of experience
  • Collaborate in a team environment
  • Paid volunteer hours

    • LI-KL1

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Experience Associate - North Vernon?

    Sign up to receive alerts about other jobs on the Customer Experience Associate - North Vernon career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $85,565 - $116,579
    Income Estimation: 
    $101,776 - $157,072
    Income Estimation: 
    $48,595 - $63,223
    Income Estimation: 
    $101,776 - $157,072
    Income Estimation: 
    $85,565 - $116,579
    Income Estimation: 
    $101,776 - $157,072
    Income Estimation: 
    $101,776 - $157,072
    Income Estimation: 
    $153,063 - $222,369
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Indiana Fram Insurance

    Customer Experience Associate - Madison
    Indiana Fram Insurance
    Hired Organization Address Madison, IN Full Time
    Responsibilities : Works closely with customers and discusses our discounts. Resolves issues about any of our discounts ...
    Contact Center Representative
    Indiana Fram Insurance
    Hired Organization Address Indianapolis, IN Full Time
    We are looking for someone who can : Answer incoming phone calls with professional verbal communication, speaking both c...
    Customer Service Associate - Noblesville
    Indiana Fram Insurance
    Hired Organization Address Noblesville, IN Full Time
    Responsibilities : Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects pa...
    Customer Service Associate - Wabash
    Indiana Fram Insurance
    Hired Organization Address Wabash, IN Full Time
    Responsibilities : Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects pa...
    View More Jobs at Indiana Fram Insurance

    Not the job you're looking for? Here are some other Customer Experience Associate - North Vernon jobs in the North Vernon, IN area that may be a better fit.

    Travel SLP Job Opening in North Vernon Indiana

    Reliant - Majestic Care of North Vernon - NSS, North Vernon, IN

    Warehouse/Counter Sales Associate/Delivery Driver ? North Vernon IN

    Wiseway Supply, North Vernon, IN

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!