What are the responsibilities and job description for the Director Of Operations - Central Indiana position at Indiana Health Centers, Inc.?
Description
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.
Excellent Benefits And Compensation Package
The Director of Operations contributes to IHC’s mission and goals of client satisfaction, quality of care, and productivity; oversees and ensures the effective and efficient management of the overall operation of all Indiana Health Centers through cooperative policy development, regular monitoring, and follow-up. Ensures compliance with federal and state laws and regulations, IHC’s mission, vision, values, and strategic plan; performance objectives, and accreditation standards.
Operations Responsibilities
Qualifications
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.
Excellent Benefits And Compensation Package
- 403(b) matching retirement plan after one year of employment
- Generous PTO - Paid time off and paid holidays
- Health, life, dental, and vision insurance
- Two medical plan options, including RX coverage
- Short-term disability insurance
- Flexible spending account
- Health savings account
- Life insurance
- FMLA
The Director of Operations contributes to IHC’s mission and goals of client satisfaction, quality of care, and productivity; oversees and ensures the effective and efficient management of the overall operation of all Indiana Health Centers through cooperative policy development, regular monitoring, and follow-up. Ensures compliance with federal and state laws and regulations, IHC’s mission, vision, values, and strategic plan; performance objectives, and accreditation standards.
Operations Responsibilities
- Oversees all operational functions at assigned health center locations.
- Provides direct supervision to Practice Managers at assigned health center locations including recruiting, teaching, coaching, mentoring, performance reviews, and disciplinary action.
- Works with Practice Managers to maintain adequate staffing, marketing plans, supplies, etc. at assigned health center locations.
- Serves as liaison for Executive Leadership Team and the Local Management Teams; collaborates with ELT to troubleshoot health center issues related to HR, IT, etc.
- Meets weekly with the LMT at each site to ensure consistency and compliance with IHC policies and procedures.
- Provides relevant reports to IHC’s Board of Directors.
Qualifications
- Practice experience in a health care setting, preferably with community health centers.
- Five (5) years of management experience required, clinical management preferred.
- Bachelor’s degree in health-related field required; Master’s degree preferred.
- Frequent travel to all IHC health center locations throughout the state.
- Leverages corporation-wide use of latest technology.
- Proficient in computer skills, including typing and use of Microsoft Office, eCW, etc.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
