What are the responsibilities and job description for the Mobile Healthcare Coordinator position at Indiana Health Centers, Inc.?

Job Description

Description :

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.

Excellent benefits and compensation package includes :

4000.00 retention bonus paid after one year
Day 1 Insurance benefits eligibility : Two (2) Medical plan options (PPO / HSA), Dental, Vision, Flexible Spending Accounts
Other plan offerings : Voluntary Life and Aflac Supplemental coverages
Employer contribution to Health Savings Account when elected
403(b) Retirement Plan matching at one year of employment
Generous Paid Time Off and Floating Holidays
Employer-paid Group Life, Short-term disability, and Long-term disability coverages
Flexible Leave of Absence programs
Personify Health Wellness program with paid incentives for participation
Two (2) Employee Assistance Programs with 24 / 7 access to consultive services
Annual reimbursement for position-specific CMEs / CEs
Student Loan repayment eligibility

Job Summary

The Mobile Healthcare Coordinator (MHC) contributes to IHC’s mission and goals of client satisfaction, quality of care, and productivity; oversees and ensures the effective and efficient management of the overall operation of the mobile healthcare units through cooperative policy development, regular monitoring, and follow-up. Ensures compliance with federal and state laws and regulations, IHC’s mission, vision, values, and strategic plan; performance objectives, and accreditation standards.

Reports to : Senior Director of Corporate Operations

Direct reports to this position : Mobile Healthcare Employees

Operational responsibilities

Develop, implement and maintain the Mobile Healthcare business plan, ensuring timelines, goals and objectives are achieved.

Oversees all operational functions of the Mobile Healthcare unit.

Coordinates with community partners to meet needs of service areas.

Will manage direct reports including but not limited to recruiting, interviewing, teaching, coaching, mentoring, performance reviews, disciplining, developing professionally.

Ensures regular maintenance and as needed service is provided to the unit in a timely manner.

Manages clinic operations and employees to meet annual goals and objectives.

Develops and trains staff; continuously improves processes, service, and outcomes.

Initiates and leads weekly meetings to discuss financial reports, variance reports, productivity, outreach, patient issues and unit issues.

Monitors provider productivity and works with staff to adjust workflows, policies and procedures and staff, as needed.

Will attend PMM, QPI and other corporate meetings as needed

Critical Skills and Behaviors

Leadership- shares compelling vision and direction; builds strong, engaged and empowered teams; drives and fosters IHC’s mission, vision and values; drives productivity and achieves results; follows standard problem-solving process; makes data-driven, evidenced-based decisions; hold others accountable for performance.

Strategic Planning- demonstrates short- and long-term planning skills. Anticipates and alerts others to problems with projects or processes. Recommends improvements.

Logic and analysis- analytical problem solving, decision-making, and trend analysis skills, draws evidenced-based conclusions and recommends and implements evidenced-based solutions. Analyzes, problem solves and makes decisions. Gathers and analyzes data and information, tracks trends, draws conclusions and recommends solutions.

Communication and Relationship Building- effective verbal and written communication and strong interpersonal skills; effectively communicates with a variety of individuals and entities. Strong negotiation skills. Able to resolve conflicts. Works cooperatively with a multi-disciplinary management team, applies balanced approach to health care issues and considers perspectives and disciplines.

Operations- knowledge of current theory and practice of primary care medicine with a strong community health orientation and sensitivity to diverse cultures. Practical knowledge of effective organization and administration of a community health center.

Physical demands and work environment

Majority of work is non-strenuous with some onsite work at or visits to migrant farm camps, produce processing centers and other off-site locations; some, albeit limited, potential risk from disgruntled or disoriented patients, employees, and / or field environment. Must be able to operate a Class A motorhome and general office equipment.

Requirements :

Practice management experience in a health care setting, preferably with community health center.

Three (3) to five (5) years of management experience required, clinical management preferred.

Graduation from an accredited school of nursing; registered as a nurse in the state of Indiana required and license in good standing.

Valid Driver’s License, travel to IHC service area locations throughout the state.

Technology

Leverages corporation-wide use of latest technology

Proficient in computer skills, including internet connectivity equipment, typing and use of Microsoft Office, eCW, etc.

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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