What are the responsibilities and job description for the Office Manager - Logansport position at Indiana Health Centers, Inc.?

Job Description

Description :

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.

IHC’s excellent benefits and compensation package includes :

2000.00 retention bonus paid after one year of service
Generous Paid Time Off and Floating Holidays
Day 1 Insurance benefits eligibility : Two (2) Medical plan options (PPO / HSA), Dental, Vision, FSA, and HSA with employer contribution (when elected)
Employer-paid Group Life, Short-term disability, and Long-term disability coverages
403(b) Retirement Plan matching at one year of employment
Flexible Leave of Absence programs
Two (2) Employee Assistance Programs with 24 / 7 access to consultive services
Annual reimbursement for role-specific CMEs / CEs and Student Loan repayment eligibility

Office Manager Job Summary

The Office Manager contributes to IHC's mission and goals of client satisfaction, quality of care, cost competitiveness and productivity by ensuring the front office staff and processes operate efficiently and effectively to ensure that clients are well cared for and the whole clinic runs smoothly. Top candidates for this role possess the following critical skills and abilities :

Logic and Analysis - Able to :

Demonstrate creativity and ingenuity when developing processes and problem-solving.

Think logically and analytically.

Demonstrate problem solving, decision-making, and trend analysis skill.

Draw evidenced-based conclusions; recommends and implements evidenced-based solutions

Demonstrate proficiency in basic mathematics.

Communication - Able to :

Demonstrates effective verbal and written communication skills and can effectively communicate with diverse workforce.

Cooperate with a multidisciplinary team.

Resolve conflicts and influence and persuade others.

Demonstrate superb customer service skills

Demonstrate expert telephone skills - answering, routing, announcing calls; taking messages

Office Management - Able to :

Demonstrate knowledge of effective office management skills and broad administrative oversight skills.

Understand and implement basic clinic practices, techniques and methods.

Develop procedures of moderate difficulty and complexity according to general instructions.

Operate within budget.

Coach and lead others on administrative support tasks and customer service requirements

General Administrative and Management - Able to :

Take initiative.

Prioritize, organize tasks and time, and follow up and assist staff in prioritizing and organizing their tasks and time.

Juggle multiple requests and meet multiple deadlines.

Consistently meets deadlines.

Able to resolve conflicts or differences in opinions.

Demonstrate high detail orientation and accuracy.

Develop high performing work teams; maintain a team approach to problem solving.

Demonstrate effective supervisory skills : recruiting, mentoring, and developing.

Demonstrates understanding of federal and state employment laws, practices, and procedures as they pertain to employee relations.

Process Improvement - Able to :

Anticipate and resolve and / or alert others to problems with projects or processes.

Analyze work flow and implement process improvements where necessary.

Document and follow standard work procedures.

Lead and / or participate in process improvement projects.

Requirements :

Associates Degree in related field with Bachelor Degree preferred.

Two (2) years prior experience in health insurance or in billing and collection, preferably in the health care field, including at least one (1) year of management or supervisory experience. Experience can substitute for education.

Technology

Must be able to operate general office equipment, including computers, telephone, etc.

Proficient in computer skills, including typing and use of Microsoft Word, Excel, Outlook, eCW, etc.

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this job

Receive alerts for other Office Manager - Logansport job openings

Office Manager - Logansport

What are the responsibilities and job description for the Office Manager - Logansport position at Indiana Health Centers, Inc.?

What is the career path for a Office Manager - Logansport?

Job openings at Indiana Health Centers, Inc.

Not the job you're looking for? Here are some other Office Manager - Logansport jobs in the Logansport, IN area that may be a better fit.

We don't have any other Office Manager - Logansport jobs in the Logansport, IN area right now.

AI Assistant is available now!