WIC Site Supervisor - Hamilton County, IN

Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers and eight Women, Infants, and Children nutrition program locations throughout Indiana, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations that are diverse in age, educational background, and income level.

The IHC Hamilton County WIC clinic is looking for a full-time WIC Site Supervisor to join our dynamic and dedicated team! Are you ready to make a difference in families' lives? As a WIC Site Supervisor, you’ll play a vital role in our mission to enhance client satisfaction, improve quality of care, and promote healthier lifestyles.

Meet our Hamilton County WIC Team: https://indianahealthonline.org/locations/hamilton-county-wic/

Clinic Hours of Operation:

Monday - 8:30 AM - 7:00 PM

Tuesday - 8:00 AM - 4:30 PM

Wednesday - 8:00 AM - 4:30 PM

Thursday - 8:00 AM - 4:30 PM

Friday - 8:00 AM - 4:30 PM

Saturday - Closed

Sunday - Closed

IHC's benefits and compensation package includes:

• $4,000.00 retention bonus
• Generous Paid Time Off and Floating Holidays
• Day 1 benefits eligibility: Two (2) Medical plan options (PPO/HSA), Dental
• Other plan offerings: Vision, FSA, HSA, Guardian Voluntary Life and Aflac Supplemental coverages
• Employer contribution to Health Savings Account when elected
• 403(b) Retirement Plan matching at one year of employment
• Employer-paid Group Life, Short-term disability, and Long-term disability coverages
• Flexible Leave of Absence programs
• Personify Health Wellness program with paid incentives for participation
• Two (2) Employee Assistance Programs with 24/7 access to consultive services

WIC Site Supervisor Job Overview:

The WIC Site Supervisor contributes to IHC’s mission and goals of client satisfaction, quality of care, cost competitiveness, and productivity by ensuring that WIC staff are well-trained and managed to provide quality customer service and care. The WIC Site Supervisor also ensures that WIC policies, procedures, and educational services are effective and compliant with all applicable regulations. Additionally, the WIC Site Supervisor works with other WIC staff and WIC clients to improve the nutrition and health of WIC clients and their families.

Key Responsibilities:

• Ensure WIC staff are well trained and managed
• Promote breastfeeding as the preferred method of infant feeding
• WIC Nutritionist and supervisory duties
• Serve as a member of the Local Management Team (LMT) at health center locations
• May perform duties of WIC Program Director in the Program Director’s absence, if appointed
• Plan, implement, supervise, and coordinate WIC clinic operations
• Set work schedules and assign tasks for all WIC staff
• Administer personnel policies and procedures
• Screen, train, and evaluate employees
• Conduct regular staff meetings to keep staff informed of program requirements
• Maintain county caseload within guidelines
• Prepare, maintain, and review records and reports for timeliness and accuracy
• Assure compliance with all applicable regulations; ensure universal precautions are observed by all staff
• Develop and maintain an information system for consistent public relations communication with the community about the WIC program at IHC
• Establish and maintain a referral system for community services outside the scope of IHC and WIC for WIC clients and staff
• Inventory and order office and medical supplies, equipment, and furniture; process purchase requests, purchase orders, and invoices
• Process payroll for staff
• Establish, monitor, and perform nutrition services, including individual and group nutrition education

Perform WIC certifications, including:

• Taking anthropometric and biochemical measurements
• Making nutritional assessments
• Developing and documenting customized care plans and SOAP notes
• Providing referrals, scheduling appointments, and issuing food packages
• Provide nutrition education to patients and promote breastfeeding as the preferred method of infant feeding
• Maintain routine and structured contacts with WIC staff and clients, IHC staff and medical providers, community members, and employees of other community service organizations

Education:

Registered Nurse having graduated from an accredited school of nursing with a background in maternal and child health, nutrition

Minimum of B.A. or B.S. in nutrition or dietetics. Deemed WIC Nutritionist eligible after a transcript has been reviewed by the Indiana State Department of Health to determine adequate nutrition credits were attained

Licensure:

Currently licensed as a registered nurse in the state of Indiana

Registered Dietitian: or eligible for registration, active registration, in good standing with the State of Indiana

Basic Life Support (BLS) Certification

Experience:

One (1) year of previous work experience with WIC and/or nutritional counseling

Proficiency:

WIC software and Microsoft Word, Excel, Outlook, Access

Bilingual in Spanish preferred

Internationally Board-Certified Lactation Consult (IBCLC) preferred

Work well with multi-disciplinary and multi-cultural staff and groups

Possess excellent written and verbal communication skills

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.