Medical Office Manager

Summary:
The Medical Office Manager oversees the operations of a healthcare facility to ensure efficiency, compliance, and high-quality patient care. This role involves managing administrative and clinical staff, coordinating daily operations, maintaining budgets, and ensuring compliance with healthcare regulations. The Medical Office Manager serves as a critical link between staff, patients, and leadership.

Key Responsibilities:

• Office Operations Management:
• Oversee daily operations, including scheduling, patient flow, and front desk activities.
• Ensure the office is adequately staffed and equipped to handle patient care needs.
• Develop and implement office policies and procedures to improve efficiency.
• Staff Management:
• Recruit, train, and supervise administrative and clinical staff.
• Conduct performance evaluations and provide professional development opportunities.
• Address staff concerns, resolve conflicts, and enforce workplace policies.
• Financial Management:
• Manage budgets, track expenses, and oversee accounts payable/receivable.
• Monitor billing and coding practices to ensure accuracy and efficiency.
• Negotiate contracts with vendors, service providers, and insurers.
• Compliance and Risk Management:
• Ensure adherence to healthcare regulations, including HIPAA and OSHA standards.
• Maintain accurate and secure patient records.
• Prepare for and manage audits or inspections.
• Patient Experience:
• Address patient complaints or concerns professionally and promptly.
• Develop strategies to improve patient satisfaction and retention.
• Ensure the office environment is welcoming, clean, and professional.
• Communication and Coordination:
• Act as a liaison between staff, physicians, and leadership.
• Communicate office goals, policies, and updates effectively to the team.
• Coordinate with external partners, such as insurance providers and medical suppliers.

Qualifications:

• Education:
• High school diploma or equivalent (required).
• Bachelor’s degree in healthcare administration, business administration, or a related field (preferred).
• Experience:
• 3-5 years of experience in healthcare administration or office management.
• Leadership experience in a medical setting is strongly preferred.
• Skills:
• Strong organizational, problem-solving, and multitasking abilities.
• Proficiency in medical software (e.g., EHR/EMR systems) and office tools (e.g., Microsoft Office Suite).
• Knowledge of medical billing, coding, and insurance processes.
• Excellent communication, leadership, and interpersonal skills.

Work Environment:

• Primarily office-based in a clinic, hospital, or private practice setting.
• May require occasional extended hours or flexibility during busy periods or emergencies.

Job Types: Full-time, Contract

Pay: $17.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Management: 1 year (Preferred)

Ability to Commute:

• Chicago, IL 60614 (Required)

Ability to Relocate:

• Chicago, IL 60614: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $24