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Academic Engagement Manager (Program Management Leader)

Indiana University Bloomington
Bloomington, IN Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/11/2025

Job Summary

The Environmental Resilience Institute's Academic Engagement Manager will be responsible for the operation of the McKinney Climate Fellows (MCF) program, an annual professional experience for IU students.

Department-Specific Responsibilities

  • Responsible for the day-to-day management of the MCF Program and for strategically growing and strengthening the MCF Program.
  • Plays a key role in developing and maintaining partnerships with academic units and creating other opportunities for student and faculty engagement with ERI partners, for example through co-curricular and service-learning opportunities, or faculty service fellowships.
  • Supports other aspects of ERI's research, service, and student programming and will occasionally contribute to other ERI activities, including events and conferences, storytelling and media, grants management and compliance, and development.
  • Directly supervises part-time student staff and MCF fellows and coordinates closely with other ERI staff. The Manager travels occasionally in-state, including a busy few weeks of site visits in early-mid summer.
  • Utilizes a wide variety of software programs including Microsoft Office 365, Microsoft Teams, Zoom, Canvas, Qualtrics, and university administrative software.
  • Responsible for the day-to-day management of the MCF Program, including recruitment of students and host organizations, interviewing and placement of students, and training for students and hosts.
  • Responsible for strategically growing and strengthening the MCF Program, helping to define program goals and ensuring progress toward them
  • Plays a key role in developing and maintaining partnerships with academic units and creating other opportunities for student and faculty engagement with ERI partners, for example through co-curricular and service-learning opportunities, or faculty service fellowships

General Responsibilities

  • Provides day-to-day operational management of support staff.
  • Establishes short-term operational objectives.
  • Identifies operational issues and / or areas of improvement and implements solutions to improve processes and / or operational efficiency.
  • Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
  • Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
  • Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and / or assigned staff.
  • Ensures and provides training to assigned staff to improve user support operations; researches and identifies development opportunities for assigned staff.
  • Keeps next-level leader(s) informed of trends as well as significant problems.
  • Qualifications

    Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

    EDUCATION

    Required

  • Bachelor's degree (preferably in business, management or related field)
  • Preferred

  • Master's degree
  • WORK EXPERIENCE

    Required

  • 2 years of program management or related experience.
  • SKILLS

    Required

  • Proficient communication skills
  • Maintains a high degree of professionalism
  • Demonstrates time management and priority setting skills
  • Demonstrates a high commitment to quality
  • Excellent organizational skills
  • Excellent collaboration and team building skills
  • Effectively coaches and delivers constructive feedback
  • Instills commitment to organizational goals
  • Preferred

  • Familiarity with IU student services systems relating to financial aid and student records
  • Familiarity with IU policies and procedures
  • Experience working with young adults
  • Understanding of equity issues and implicit bias in academics, environmental work, and / or human resources
  • Subject matter expertise in one or more areas of climate change solutions
  • Working Conditions / Demands

    This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

    Work Location

    Bloomington, Indiana

    Benefits Overview

    For full-time staff employees, Indiana University offers a wide array of benefits including :

  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
  • Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

    Job Classification

    Career Level : Operational

    FLSA : Exempt

    Job Function : General Administration

    Job Family : Program Management

    Click here to learn more about Indiana University's Job Framework.

    Posting Disclaimer

    This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

    If you wish to include a cover letter, you may include it with your resume when uploading attachments.

    Equal Employment Opportunity

    Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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