What are the responsibilities and job description for the Big Ten Diversity Fellowship (Student Services Coordinator), Academic and Student Development position at Indiana University Bloomington?

Job Summary

This position will be directly supervised and trained by upper level staff while learning the field of student-athlete support services in athletics.

Department-Specific Responsibilities

Participates in managing the student-athlete development, life skills programs and awards / recognition programs and assisting academic advisors and learning specialists within Academic Services.
Learns how to develop and implement programs designed to address the needs of IU student-athletes focused on leadership, career, and personal development
Assists staff with student-athlete academic performance and communicating this performance to supervisor.
Provides direct support with developing, executing and evaluating comprehensive learning initiatives programs for student-athletes.

General Responsibilities

Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.

Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.

Provides assistance to student participants, stakeholders, faculty, and / or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains student records and databases.

Provides directions, support, and information to student organization representatives and other visitors to the department.

Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.

Assists with ordering or creation of promotional materials for student organizations or departmental needs.

Takes on tasks of increasing complexity, such as performing benchmarking research of student services initiatives at other higher education institutions or designing routine surveys to gauge student satisfaction and program effectiveness.

May provide guidance to other Student Services Coordinators.

Qualifications

EDUCATION

Required

Bachelor's degree

SKILLS

Required

Proficient communication skills

Maintains a high degree of professionalism

Demonstrated time management and priority setting skills

Demonstrates a high commitment to quality

Possesses flexibility to work in a fast paced, dynamic environment

Highly thorough and dependable

Possesses a high degree of initiative

Ability to build strong customer relationships

Maintains a high degree of professionalism

Demonstrated ability to maintain confidential information

Effective interpersonal skills

Demonstrated customer service skills

Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

Seeking applicants for the 2025-2026 Academic Year. This is a full-time, benefits eligible internship for 1 year.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

Comprehensive medical and dental insurance

Health savings account with generous IU contributions

Healthcare and dependent care flexible spending accounts

Basic group life insurance paid by IU

Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance

Base retirement plan with generous IU contributions, subject to vesting

Voluntary supplemental retirement plan options

Tuition subsidy for employees and family members taking IU courses

10 paid holidays plus a paid winter break each year

Generous paid time off plans

Paid leave for new parents and IU-sponsored volunteer events

Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level : Mastery

FLSA : Nonexempt

Job Function : Student Services

Job Family : Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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What are the responsibilities and job description for the Big Ten Diversity Fellowship (Student Services Coordinator), Academic and Student Development position at Indiana University Bloomington?

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