What are the responsibilities and job description for the Business Analyst position at Indiana University Bloomington?
Job Summary
The Business Analyst conducts in-depth assessments to align client business needs with strategic goals, identifying tailored solutions, and providing systems analysis for the design, development, and support of university systems. Serving as the administrator for Undergraduate Education technology systems, the position acts as a liaison with the central university IT organization (UITS). Strong organizational, communication, prioritization, and collaboration skills are essential to support UE system users and provide advisement on projects, features, and defect resolution.
Department-Specific Responsibilities
- Responsibilities include monitoring systems for hardware and application needs, performance optimization, and maintenance, as well as managing academic and technology-related projects.
- Administers day-to-day operations for Undergraduate Education (UE) technology systems, including custom-built and vendor-provided applications.
- Serves as the operational liaison between UE and designated areas within UITS.
- Collaborates with UE stakeholders and UITS technical teams to define project scope, gather requirements, conduct testing, and implement IT systems.
- Identifies operational challenges and opportunities for improvement, coordinating solutions to enhance processes and efficiency.
- Partners with UE Communications and Marketing to maintain and update UE web pages.
- Supports departmental staff with : Building forms and workflows using tools like FireForm and Qualtrics.Managing evaluation processes for UE programs through Qualtrics or similar platforms.Handling user access requests for various systems, including UE custom applications and FireForm.Provides general application support and tier 1 issue triage.Conducts user access audits to ensure appropriate permissions for UE staff.
General Responsibilities
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
WORK EXPERIENCE
Required
SKILLS
Required
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including :
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level : Career
FLSA : Exempt
Job Function : General Administration
Job Family : Business Analysis
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.
