Job Summary
Department-Specific Responsibilities
- Collaborates with RCI and services / support staff to build and maintain new services for Jetstream2 and IU Research Cloud, based on priorities set by the team
- Automates and orchestrates workflow management, containers, and other technologies
- Develops software for purposes such as cloud usage metrics, improve idle virtual resources and user-facing web applications for self-service management of compute allocations.
- Collaborates with RCI staff to manage OpenStack cloud services and cloud-adjacent services.
- Consults with the appropriate IU security and policy groups to maintain security standards for new and existing systems and services.
- Stays current on sysadmin best practices and automation; may participate in committees and communities of practice to share and improve systems administration practices across university and national research computing communities.
- Communicates effectively via written issue / ticket notes and chat in a distributed, asynchronous-first team environment.
- Documents solutions and write reports as needed.
General Responsibilities
Develops, maintains, and reviews scripts and code used to administer and automate servers and systems; establishes scripts to manage exchanges between development and operations teams.Designs, configures, and installs new systems, including hardware, software, virtual machines, servers, storage and other network devices; creates and maintains a framework for automated test, build, and deployment for applications.Establishes metrics and monitors system configuration(s) to ensure data integrity and optimum system performance metrics are obtained and maintained.Provides experienced monitoring of systems, using a combination of scripting and system management technologies, including application performance management (APM) and creation of custom monitors; develops internal operations scripts to automate operations team functions and assist with monitoring, patching, etc.Develops strategies for improving design, performance, and availability of systems; provides systems engineers with feedback from business units regarding upcoming technology initiatives.Documents systems to satisfy business continuity, security, inventory, and supportability requirements.Collaborates with development teams in creating scripts for monitoring, configuring, maintaining, and troubleshooting various systems.Researches and stays up-to-date with systems administration best practices and automation approaches.Qualifications
This position is posted at the Career Career Leve l but may be filled at the Core Career Level depending on the candidate's qualifications. Although they will be similar, the duties and responsibilities may differ if filled at the lower rank. Please see the qualifications for each level listed below.
Career Level Requirements :
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Bachelor's degree (preferably in computer science or related field)WORK EXPERIENCE
Required
2 years of experience in network and server administration, scripting, and / or software developmentSKILLS
Required
Proficient communication skillsMaintains a high degree of professionalismDemonstrates time management and priority setting skillsDemonstrates a high commitment to qualityPossesses flexibility to work in a fast paced, dynamic environmentSeeks to acquire knowledge in area of specialtyHighly thorough and dependableDemonstrates a high level of accuracy, even under pressureAbility to quickly troubleshoot and resolve moderately complex problems.Preferred
Technical proficiency with building and managing systems that use : Linux distributions such as Ubuntu or Red Hat variantsInfrastructure-as-code tools such as Ansible or SaltVirtualization technologies such as OpenStack, KVM / QEMUContainer technologies such as Docker or KubernetesRelational databases such as MySQL or PostgreSQLTechnical proficiency with software development and troubleshooting : Python and other programming or scripting languagesBasic grasp of web technologies (browser platform, JavaScript, HTML / CSS)Using Git in a collaborative environment, including pull / merge request contribution workflowsContinuous integration and deployment tools (CI / CD) such as GitHub Actions, GitLab CI, or JenkinsReviewing and debugging code written by othersProfessional proficiency with : Communicating effectively via written ticket notes and chat in a distributed, asynchronous-first team environmentWorking 'in the open' by default, with ticket notes visible to an audience ranging from other team members to the public internetTime management, effort prioritization, taking initiative, leading one's own effortsInvestigating complex problems and finding creative solutionsInfluencing internal and external constituentsDetail-oriented, thorough, and dependable, with a commitment to qualityCore Level Requirements :
EDUCATION
Required
Bachelor's degree (preferably in computer science or related field)WORK EXPERIENCE
Preferred
Some experience in network and server administration, scripting, and / or software developmentSKILLS
Required
Proficient communication skillsMaintains a high degree of professionalismDemonstrates time management and priority setting skillsDemonstrates a high commitment to qualityPossesses flexibility to work in a fast paced, dynamic environmentSeeks to acquire knowledge in area of specialtyAbility to quickly troubleshoot and resolve problems.Preferred
Technical proficiency with building and managing systems that use : Linux distributions such as Ubuntu or Red Hat variantsInfrastructure-as-code tools such as Ansible or SaltVirtualization technologies such as OpenStack, KVM / QEMUContainer technologies such as Docker or KubernetesRelational databases such as MySQL or PostgreSQLTechnical proficiency with software development and troubleshooting : Python and other programming or scripting languagesBasic grasp of web technologies (browser platform, JavaScript, HTML / CSS)Using Git in a collaborative environment, including pull / merge request contribution workflowsContinuous integration and deployment tools (CI / CD) such as GitHub Actions, GitLab CI, or JenkinsReviewing and debugging code written by othersProfessional proficiency with : Communicating effectively via written ticket notes and chat in a distributed, asynchronous-first team environmentWorking 'in the open' by default, with ticket notes visible to an audience ranging from other team members to the public internetTime management, effort prioritization, taking initiative, leading one's own effortsInvestigating complex problems and finding creative solutionsInfluencing internal and external constituentsDetail-oriented, thorough, and dependable, with a commitment to qualityWorking Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Additional Information
This position is not eligible for visa sponsorship.
Work Location
Bloomington, Indiana or Indianapolis, Indiana.
This position is eligible for fully remote work or to work a hybrid schedule, subject to change in the future based on university policy and business needs.
Advertised Salary
70,000-$87,000 per year based on experience and internal equity within the department.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including :
Comprehensive medical and dental insuranceHealth savings account with generous IU contributionsHealthcare and dependent care flexible spending accountsBasic group life insurance paid by IUVoluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insuranceBase retirement plan with generous IU contributions, subject to vestingVoluntary supplemental retirement plan optionsTuition subsidy for employees and family members taking IU courses10 paid holidays plus a paid winter break each yearGenerous paid time off plansPaid leave for new parents and IU-sponsored volunteer eventsEmployee assistance program (EAP)Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level : Career
FLSA : Exempt
Job Function : Information Technology
Job Family : Sys Admin, Engineer & Program
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Posting Disclaimer
This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.
Salary : $70,000 - $87,000
