Part-Time Student Central Counselor

Job Summary

This position's main responsibility is serving as a customer service representative for the Student Central office for student services. Offices included in Student Central are : the Office of the Bursar, the Office of Financial Aid, and the Office of the Registrar.

Department-Specific Responsibilities

• Answers detailed questions regarding detailed policies and procedures related to student accounts, tuition and fees, billing, fee assessment, refunding, registration, drop / add, transcripts, financial aid, student deadlines, and related enrollment management departments.
• Processes payment logs for student accounts.
• Provides outreach to students and assists with enrollment management initiatives.
• Performs office tasks such as counting money, shredding, data entry, duplicating and faxing
• Delivers full range of customer service to all clients including current students, prospective students, faculty, staff, and alumni.
• Answer calls and emails daily.
• Assists with Enrollment Management outreach efforts to students.
• Performs other administrative tasks as assigned

Qualifications

EDUCATION

Required

Preferred

SKILLS

Required

Preferred

Work Location

IU Southeast campus

New Albany, Indiana

Advertised Salary

14.42 per hour

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including :

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level : Part Time Employee

FLSA : Nonexempt

Job Function : Part Time Employee

Job Family : Part Time Employee

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11 : 59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Salary : $14