What are the responsibilities and job description for the Customer Service Representative I - Full Time - Indianapolis position at Indiana University Health System?
Job Info
We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates issue resolutions with other departments as necessary. May gather patient personal and billing information for database entry and scheduling.
• High School Diploma/GED.
• Knowledge of medical terminology and medical coding preferred.
• Ability to type 30 words per minute.
• Requires working knowledge of computers.
No experience required.
Job Category: Administrative, Clerical, Customer Service
Posting Date: 2025-01-02T14:36:46 00:00
Job Schedule: Full time
Job Shift:
Locations: 714 N Senate Ave Indianapolis IN 46202
