What are the responsibilities and job description for the Technical Quality Analyst - Senior position at Indiana University Health System?
Job Info
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.
Technical Quality Analyst-Senior
RESPONSIBILITIES:
- Provides end user support using pertinent data and facts to identify and solve a range of complex, unstructured and non-standard requests and issues under minimal guidance.
- Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution.
- Provides explanations and information to others on the most difficult issues.
- Assists in the planning of application upgrades and installation of new releases.
- Maintains working knowledge of applications within their domain.
- Acts as a resource for others with less experience.
- Coaches, provides feedback and guides others.
- Conduct needs analysis to create quality solutions.
- Ensure solutions are aligned with stated requirements and comply with departmental standards.
- Manage activities to ensure solutions are delivered on-time and within budget.
- Serve as a resource to ensure effective communications to customers or key stakeholders.
STRONGLY PREFERRED:
- Test Automation Experience
- DevOps experience
REQUIREMENTS:
- Bachelor's degree preferred or equivalent experience.
- 5-7 years of experience required.
- Requires Experience implementing or supporting applications. Ex. ERP, HR payroll Finance.
- Requires experience with MS Office (PowerPoint, Vizio, Word).
- Requires experience facilitating/ leading requirement gathering sessions.
Job Category: Information Systems
Posting Date: 2024-07-11T18:42:34 00:00
Job Schedule: Full time
Job Shift: Day
Locations: 1099 N Meridian St Indianapolis IN 46204
