Admissions Counselor

ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)

Optimizing our enrollment mix is crucial to the long-term viability of IU Indianapolis. There are several factors that influence a student's college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid & Scholarships, Office of the Registrar, Office for Veterans and Military personnel, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.

The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.

For information about the department, please visit: Division of Enrollment Management at IU Indianapolis.

This role will serve as the primary recruiter for the Luddy School of Informatics, Computing, and Engineering, developing and executing targeted recruitment strategies to attract undergraduate students. While this role will also engage with the broader Science and Technology Pathway, its top priority is driving enrollment growth for Luddy programs through close collaboration with faculty, staff, and leadership.

Department-Specific Responsibilities

• Maintain knowledge of university admissions policies, financial aid options, and academic offerings.
• Develop and execute recruitment plans for the Science and Technology Pathway, focusing primarily on Luddy School programs.
• Engage in on-campus, virtual, and off-site recruitment events.
• Work with Campus Visits and Events to coordinate and execute individual and group visits for prospective students, delivering presentations with confidence in public speaking.
• Collaborate with Luddy faculty, staff and student ambassadors to design specialized recruitment and yield activities.
• Coordinate recruitment efforts with the Office of Undergraduate Admissions while working closely with Luddy School leadership to develop and refine specialized recruitment initiatives.
• Attend Luddy School faculty and staff meetings as needed to provide updates and gather insights to enhance recruitment strategies.
• Utilize CRM (Slate) for marketing, enrollment tracking, and reporting.
• Track and analyze recruitment data for future planning.
  
  

General Responsibilities

• Maintain, implement and oversee a holistic recruitment yield tactical plan for recruitment.
• Develop, implement, and administer plans, programs, and events for general and targeted student recruitment in support of organizational goals.
• Integrate a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
• Identify and develop partnerships for outreach to prospective students and influencers.
• Interpret academic policies and exercise authority and independent judgment.
• Plan, implement, and evaluate programs and processes and determine the effectiveness of markets and strategies.
• Exercise independent judgment and use census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
• Serve in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participate in the assessment and evaluation of various models.
• May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors.
  
  

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree
  
  

Preferred

• Master's degree in higher education, student affairs, or a related field
  
  

Required

WORK EXPERIENCE

• 2 years in admissions, higher education, marketing, or a related field
  
  

Preferred

• Event coordinator or customer service experience
• Experience working with CRM systems such as Slate
  
  

LICENSES AND CERTIFICATES

Preferred

• Valid driver's license with the ability to be insured by Indiana University
  
  

Skills

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Possesses excellent presentation skills
• Demonstrates excellent judgment, tact, and diplomacy
• Highly developed customer relations skills
• Commitment to working with people of diverse backgrounds
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance
  
  

Preferred

• Strong public speaking skills
• Ability to build relationships with students, families, faculty, and community partners
• Excellent organizational and time management skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to work independently and collaboratively
• Desire to learn about the Luddy disciplines and the information technology field
• Proactive approach to planning and executing initiatives to maximize student recruitment and yield for Luddy majors
• Adaptable to change and highly responsive to opportunities from various stakeholders in the school and on campus
• Constructive and positive mindset to embrace challenges, learn new skills and learn from mistakes
• Experience with data analysis and enrollment forecasting
• Knowledge of marketing and social media strategies for student recruitment
• Familiarity with IU Indianapolis or similar institutions
  
  

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

The person in this position must be available for occasional evening and weekend events as needed, minimal travel required.

IU Indianapolis

Indianapolis, Indiana

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs

$48,000-$50,000 per year

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
  
  

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Admissions & Recruitment

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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Telephone: 812-856-1234