Director of Software Development and IT Resource Management

Summary of Position: The Director of Software Development and IT Resource Management position is primarily responsible for leading and managing the software development team to develop, maintain, and support the university’s institutional software systems. Systems include the development and integration of Ellucian’s Colleague, web forms, development, document imaging and the SharePoint portal. In addition, the director is primarily responsible for project and job management, scheduling, and reporting of developers. The director is a member of the IT Leadership Team and the IT Executive Team and participates in establishing its goals, strategies, and performance indicators for success. In addition, the director oversees the project prioritization process and IT resource capacity planning for projects included in the IT Unified Project Portfolio. The director has a close relationship with the Project Management Office (PMO) team. The director assists PMO project managers and business analysts to gain insight into resource availability and allocation and assigns resources to prioritized projects.

Duties and Responsibilities

• Provide leadership for the software development team (SDT) in conjunction with technical leads. This includes staff development, vacation schedules, workload assignments, project management and establishing staff priorities
• Coordinate and allocate resources to prioritized projects, change tickets, and incident tickets for the SDT in alignment with institutional priorities
• Leverage existing resources as appropriate when similar projects are proposed from multiple areas to optimize and gain maximum efficiencies whenever possible
• Coordinate training efforts for both Software Development staff and end-users on Colleague applications and development tools
• Coordinate the relationship between Indiana Wesleyan University and Ellucian’s customer software development team on various projects
• In conjunction with SDT technical lead, IT Leadership Team, PMO staff and project teams, work to schedule, monitor and update project plans in accordance with project timelines

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor’s degree in computer science or related field
• Masters degree preferred

Experience

• Minimum of two (2) years of experience in managing professional technical staff
• At least three (3) years of experience working with relational databases
• Demonstrated ability to manage resource capacity plans in alignment with prioritized project plans and institutional strategies
• Resource management experience
• Ability to foster, encourage and work in a team environment
• Excellent verbal and written communication skills
• Ability to prioritize projects and manage resources in alignment with those priorities
• Understanding of systems analysis and design
• Demonstrated experience in programming and database management

Required Skills

• Deep knowledge of Ellucian’s Colleague administrative software, custom reporting applications, Microsoft access, Microsoft SQL, Microsoft Office, Smartsheet or similar software
• Ability to lead a team responsible for integrating and developing new and existing software, databases, and reporting solutions in web and/or desktop contexts
• Knowledge of key languages including C#, UniBasic, T-SQL, HTML/XML/XSLT, CSS, and Javascript (with emphasis on jQuery and KnockoutJS). Of primary focus are Azure DevOps, ERP, CRM, Document Imaging, and Web applications

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.