What are the responsibilities and job description for the New Student Onboarding Specialist position at Indiana Wesleyan University?
New Student Onboarding Specialist
Job no : 494269
Work type : Administrative (Full Time)
Location : Cincinnati, OH, Cleveland, OH, Dayton, OH, Fort Wayne, IN, Greenwood, IN, Indianapolis, IN, Kokomo, IN, Louisville, KY, Marion, IN, Merrillville, IN, Remote (within United States), Hybrid (2 Office / 3 Remote)
Categories : Academic Advising / Academic Support
Job Title : New Student Onboarding Specialist
Reporting Relationship : Associate Director of New Student Onboarding
Unit : National & Global
Department : Dept. of Learner Success
Campus Location : This position can reside at any of our regional education campuses in Indiana, Kentucky, and / or Ohio.
Summary of Position : The New Student Onboarding Specialists assists all new N & G students with being prepared for a confident and supported start by introducing them to our learning management system, student portal and IWU email. The New Student Onboarding Specialists will also introduce students to a community of support and care that includes peers, IWU staff, and IWU faculty. New Student Onboarding Specialists are familiar with the challenges and obstacles associated with new students as they begin their courses at IWU and use that knowledge to help students successfully navigate the early days of their educational journey. The New Student Onboarding Specialists will keep watch on early non-engagement alerts and provide proactive communication and ongoing support to the students assigned to his / her community.
Duties and Responsibilities
- Introduce students to the IWU academic community, including their peers, staff, and faculty
- Assists with creating all onboarding videos as needed
- Assist with all live webinar offerings for new students
- Assist with updating the New Student Orientation page as needed
- Assist with the process of student encouragement gift process
- Assist with community belonging for all students as needed
- Maintain engagement process for outreach for non-engaged students within the first IWU course
- As needed, establish, and fulfill appointments using phone, videoconference, or other resources available to ensure new students are well prepared to begin their educational journey at IWU
- EFFECTIVE COMMUNICATION
Proactively engage with students through open and interactive communication to build trust and sustainable relationships
Serve as a liaison between student and operational entities working actively to promote and introduce students to a community of support
Qualifications : According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
Experience
Required Skills
Diversity Statement
IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised : 10 Jan 2025 Eastern Standard Time
Applications close : 10 Feb 2025 Eastern Standard Time
