What are the responsibilities and job description for the Branch Operations Manager position at Indie Campers?
THE ROLE
We’re looking for a travel enthusiast to become the new Branch Manager of our depot in San Francisco - Redwood City . You’ll be the face of our company, reporting directly to the Operations Area Manager, being responsible for managing the branch, in diverse aspects such as logistics, fleet, bookings, customer service and workforce management, with the assistance of central teams, while also assisting other depots in the region.
WHAT WILL YOU WORK ON?
Managing, training, and coaching your team and occasionally assisting training at other branches;
Ensuring the profitability of the depot by guaranteeing compliance with the business plan, as well as controlling costs;
Establishing and maintaining relationships with suppliers and partners;
Monitoring assets and reducing fleet downtime;
Overseeing daily operations and helping out whenever needed;
Serving as a direct point of communication for any urgency or unforeseen event;
Play an active role in process optimization.
WHO ARE WE LOOKING FOR?
You have at least 2 years of work experience in a supervisory role in a fast-paced, operational environment;
You've great communication skills and feel comfortable dealing with customers face to face;
You’re eligible to work in the USA, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
You’re available to work on weekends and public holidays;
You’re a responsible person who takes their work seriously and can be relied upon;
You’re well-organised and you’re good at solving problems.
THE INDIE COMMITMENT!
Being part of a young, fast-growing and innovative company where you make a difference;
Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
Continuous training and coaching to develop the skills that matter to you;
Schedules fixed in advance with weekends and holidays being rotated between team members;
Compensation package that includes Performance, Referral and Summer Bonuses;
Free Road Trips so you can experience 1st hand trips around the US and Europe.
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