Audi Marin Technologist

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 27 timelessly modern franchised dealerships in eleven US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR!

indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, McLaren, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well the best people – come and join us today!

What we are looking for:

indiGO Auto Group's Audi Marin dealership is seeking a full-time Audi Technologist to join our team. This is a great opportunity to work for an exciting company in a fast-paced environment.

This is what we offer:

• Opportunity to work in a cohesive and supportive team environment
• Comprehensive insurance plans - medical, dental, vision, life insurance, health savings account, and flexible savings account
• 401(k) plus match
• Unlimited professional training opportunities to grow your expertise
• Paid vacation days, sick days, and holidays
• Opportunity for advancement in a growing company
• Brand new, state-of-the-art facilities and equipment

Here is what an ordinary day of work may look like:

• Ensure that the pre-delivery process is completed properly according to the Audi delivery checklist, and the vehicle is ready for the guest (cleaned and with a full tank of fuel).
• Provide a thorough explanation and demonstration of Audi's vehicle features, including infotainment, driver assistance, and connectivity systems
• Master vehicle product knowledge to confidently educate customers before delivery
• Personalize the vehicle delivery based on the customer's needs and interests
• Oversee the guest’s first real interaction with their new Audi, ensuring a seamless and exciting experience
• Utilize all available resources and applications to provide product support and answer customer questions
• Maintain a collection of product information and resources to assist in customer explanations
• Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship
• Provide an extensive and customer-oriented product experience, explaining complex product features based on the customer's actual needs
• Support the sales department on product-related tasks and activities
• Maintain constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes
• Arrive to scheduled appointments on time and keep clients informed of any changes
• Acquire and maintain total product knowledge on all vehicles and understand competitor vehicle features, benefits, and potential shortcomings
• Stay updated on new Audi models, features, accessories and their benefits to better educate clients
• Achieve client satisfaction objectives as assigned by management and follow up with new owners to ensure their delivery experience exceeded expectations
• Maintain high ethical standards in all actions and always present a professional appearance
• Demonstrate passion for the Audi brand and its products
• Confidently utilize new media, including tablets, social media, and digital tools to enhance the customer experience
• Assist in other areas of the Sales Department and perform administrative duties as assigned
• Exhibit core company values at all times: Integrity, Transparency, Professionalism, and Teamwork

The opportunity is for you if you have:

• An undeniable passion for all things tech and automotive
• Stellar communication skills with a talent for making complex concepts simple and exciting
• An unquenchable curiosity to learn and adapt to new technologies
• Experience with mobile devises, in-car infotainment, and tech integration (or a desire to become an expert fast!)
• A positive, can-do attitude that thrives in a fast-pace, team-driven environment
• The ability to work well in a structured, process-driven environment
• Previous experience in a Driver/Delivery Specialist role or similar customer-facing position (perferred)
• A valid driver’s license and the ability to be insured to operate a motor vehicle
• Willingness to submit to a drug test and criminal background check
• A professional appearance and demeanor at all times

Pay range for this role is: $23.00 - $25.00 per hour bonus opportunities

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.

Salary : $23 - $25