What are the responsibilities and job description for the General Manager position at Indigo Golf Partners?
Bay Creek Golf Club
Bay Creek Golf Club in Cape Charles, VA is excited to announce the exceptional career opportunity of General Manager. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Key Responsibilities of the General Manager:
- Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.
- Monitors financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
- Establishes, initiates and monitors basic personnel policies and training along with professional development programs.
- Ensures all Human Resources procedures and policies are followed by management staff.
- Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
- Maintains membership with the PGA and/or CMAA and other professional associations.
- Attends workshops and meetings to keep abreast of current information and developments.
- Oversees the care and maintenance of all the facility’s physical assets.
- Coordinates marketing programs to promote the facility’s services to potential customers.
- Ensures the highest standards for food and beverage products and service on property.
- Implements policies and procedures for multiple departments, including compliance of all company standards relating to the quality of products and services.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Directly manages department members that may include, but is not limited to: Golf Professional, Golf Course Superintendent, Director of Food & Beverage, Sales Manager, Accountant, etc.
- Assures that effective orientation and training are given to each new associate, and coordinates ongoing training programs.
- Regular and reliable attendance.
Qualifications for the General Manager
- Bachelor’s degree (BA) from four-year college or university; and five years’ experience at a daily fee/resort club as a GM or Assistant GM; or equivalent combination of education and experience.
Other Qualifications:
- A high energy, dynamic leader with a skill set to lead 250 associates and oversee daily operations
- Extensive food & beverage experience to oversee a high volume bar, dining and catering operations
- Strong organizational, communication, interpersonal and leadership skills required
- An entrepreneurial approach to marketing with an emphasis on social media and digital marketing
- Prior experience in a senior level management position with an emphasis on food & beverage operations
