What are the responsibilities and job description for the Sr Business Analyst position at Indium Software?
Job Description
- Primary : Migrating from a legacy call center application to a SaaS / cloud solution as a Business Analyst
- Work with business and solution delivery owners to define and document requirements for the assigned products and services, as well as write user stories, acceptance criteria, feature description decks, process flows, manage traceability and UAT.
- Maintain a solid knowledge base of the functional and system capabilities of the various areas and products within the assigned product portfolio.
- Use applicable requirement methodology to analyze, define and document requirements and manage traceability. You will work with stakeholders and product teams to drive consensus on scope, design and implementation decisions.
- Provide analysis and impact to user and business for changes to current functionalities and applies problem solving skills to meet business needs.
- Develop and integrate requirement management to the delivery approach and schedule; you will also be responsible for product quality, project timeliness, and customer satisfaction.
- Participate in the presentation of information to customer and internal business and or IT teams.
- Creates business / product / third party vendor specifications for product integration and implementation.
