What are the responsibilities and job description for the Paint Sales Associate position at Individually Owned and Operated Ace Hardware Store?
About Miller's Ace Hardware
We are a locally owned family business where customer and community service meet. Our goal is to amaze every customer, every time and to share our success through community support and involvement. We truly believe that Miller's Ace is the place for all of your hardware, garden and gift needs. We have a passion for customer service and fun and are looking for team members that share our commitment to excellence.
General Summary
The Paint Sales Associate must have experience mixing and color matching paint in a retail setting. Hourly wage is dependent on experience.
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Ace Learning Place training specific to Sales Associates required once hired.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
• Provide a positive representation of Miller's Ace Hardware
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
Other Essential Requirements
A positive attitude and a willingness to learn in a collaborative environment.
Education/Training
High School or GED equivalent.
Experience
Formal retail experience preferred but an enthusiasm for helping people and problem solving is essential.
Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.
The Paint Sales Associate must have experience mixing and color matching paint in a retail setting. Availability for training on June 20, 21, 22 and 26.
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
Salary : $20
